Erica Harris
Greenville,SC
Summary
Multitasking Bankruptcy Specialist with eye on deadlines and commitment to building professional relationships with attorneys, bankruptcy court personnel and trustees. Highly respectful employee with over 3 years of guaranteeing data integrity and confidentiality while handling customer calls with patience. Remaining composed in all types of difficult situations.
Overview
3
3
years of professional experience
Work History
Bankruptcy Case Manager
NewRez (Shellpoint Mortage)
08.2023 - Current
- Supported attorney relationship building through prompt responses to messages
- Conducted thorough research on bankruptcy laws and regulations to provide accurate guidance to clients and attorneys.
- Collaborated with attorneys to develop comprehensive case strategies that maximized the likelihood of successful outcomes.
- Trained new employees on bankruptcy case management practices, fostering teamwork and enhancing overall department efficiency.
- Reduced paperwork errors by meticulously reviewing all submitted documents for accuracy and completeness.
- Monitored changes in bankruptcy legislation, keeping up-to-date on relevant developments that could impact ongoing cases.
- Assisted clients in understanding complex legal terminology, ensuring they were well-informed about their cases.
Funding Specialist
American Credit Acceptance
06.2021 - 08.2023
- Streamlined the grant application process, resulting in increased efficiency and higher success rates.
- Conducted regular reviews on portfolio performance metrics related specifically toward measuring effectiveness regarding securing necessary financing resources required per initiative undertaken internally.
- Evaluated funding opportunities for alignment with organizational goals and priorities.
- Secured funding for projects by researching and identifying potential grant opportunities.
- Served as primary point person responsible for communicating updates pertaining matters related directly towards overall progress being made within specific context ensuring that each respective project remained on track to meet established deadlines.
- Maintained accurate records of all funding activities, ensuring compliance with donor requirements and regulations.
Education
Diploma - Criminal Justice Technology
Moultrie Technical College
Moultrie, GA06.2009
High School Diploma -
Turner County High School
Ashburn, GA05.2007
Skills
- Client Communication
- Legal Research
- Case analysis
- Documentation Management
- Case Prioritization
- Claims review
- Written and verbal communication
- Data Entry
- Document Preparation
- Documentation processing
- Telephone Etiquette
- Compliance assurance
- Attorney interactions
- Customer service and support
- Team Collaboration
Timeline
Bankruptcy Case Manager
NewRez (Shellpoint Mortage)
08.2023 - Current
Funding Specialist
American Credit Acceptance
06.2021 - 08.2023
Diploma - Criminal Justice Technology
Moultrie Technical College
High School Diploma -
Turner County High School
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