ERICA HOLTZ
Registered Nurse
Milton,FL
Summary
Experienced Registered Nurse with 22 years across quality assurance, dialysis, critical care, home health, management, and remote nursing. Skilled in clinical auditing, documentation review, regulatory compliance, and virtual staff education. Maintains strong hands‑on patient‑care and procedural support abilities in both high‑acuity and general care settings. Known for effective interdisciplinary communication, sound clinical judgment, and a consistent commitment to patient safety and compassionate care.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Clinical Quality & Compliance Nurse
Dialysis Care Centers
Homer Glen, IL
06.2018 - 09.2026
- Conducted remote clinical audits of EMR documentation, labs, medication administration, and staff performance to ensure quality standards and compliance.
- Evaluated CMS compliance, patient-safety standards, and adherence to organizational policies across multiple locations to enhance patient care.
- Reviewed patient records for accuracy, quality outcomes, and compliance.
- Supported Medicare survey preparation and maintained ongoing regulatory readiness.
- Delivered staff training on documentation, policy and procedure, CMS regulations, medication administration, laboratory interpretation, and safety standards to improve knowledge and compliance.
- Utilized EMR systems Clarity, Gaia, and Ascend for clinical documentation and audits.
- Worked remotely for 7 years, based in Florida for 3.5 years
Registered Peritoneal Dialysis Nurse / Nurse Manager
Home Dialysis Services
Homer Glen, IL
06.2015 - 06.2018
- Directed comprehensive PD care and clinical operations, ensuring optimal patient outcomes.
- Educated patients/families on PD procedures, machine use, medications, lab results, and infection prevention.
- Monitored labs, treatment response, medications, and individualized care plans.
- Managed catheter care and addressed PD-related complications to enhance patient safety and comfort.
- Facilitated staff development and coordinated workflows to improve care delivery and team collaboration.
- Utilized EMR systems including Clarity, Gaia, Ascend, Sharesource, and CrownWeb for patient record management.
Registered Home Health Nurse
Newsome Home Health
Joliet, IL
03.2015 - 06.2015
- Delivered skilled nursing care in home settings.
- Conducted comprehensive assessments and monitored clinical changes to develop patient care plans for best patient outcomes.
- Managed medications, treated wounds, cared for catheters, and monitored chronic disease symptoms to ensure patient stability.
- Educated patients and families on diagnoses and safety protocols to promote understanding and adherence.
- EMR: Kinnser
Registered Peritoneal Dialysis Nurse
Joliet Dialysis Holdings
Romeoville, IL
03.2012 - 03.2015
- Coordinated care for PD patients, developing individualized treatment plans and overseeing dialysis-related procedures.
- Delivered comprehensive PD training to patients and staff on machine operations and dialysis related topics.
- Facilitated staff education ensuring adherence to Medicare compliance standards.
- Utilized EMR systems including Korus, Infan/Time Lite, Sharesource, and CrownWeb for patient management.
Registered Nurse Manager
Northeast Nephrology Consultants
Joliet, IL
01.2013 - 08.2013
- Oversaw clinical and administrative operations for four-physician practice, ensuring optimal patient care and staff collaboration.
- Supervised nursing staff while coordinating scheduling, payroll, coding, and workflow to enhance operational efficiency.
- Monitored compliance with clinical policies and regulatory standards, safeguarding patient safety and practice integrity.
Registered Acute Hemodialysis Nurse
Fresenius Medical Care
Elmhurst, IL
05.2010 - 04.2012
- Provided comprehensive acute hemodialysis care to complex hospitalized patients, ensuring optimal treatment outcomes.
- Evaluated vascular access sites and analyzed lab results to inform treatment decisions.
- Educated patients and families on dialysis procedures and effective disease management strategies.
Registered Nurse — SICU, MICU, Neuro ICU
Provena St. Joseph Medical Center
Joliet, IL
02.2004 - 05.2010
- Delivered critical care for surgical, medical, and neurological ICU patients, ensuring optimal patient outcomes.
- Conducted comprehensive assessments and administered medications to manage complex patient needs.
- Responded to emergencies and rapid clinical changes.
- Supported procedures including CVC placements, TEEs, and endoscopies to enhance patient care.
- Served as charge nurse and preceptor.
- EMR: Meditech
Student Nurse Assistant
Provena St. Joseph Medical Care Center
Joliet, IL
02.2002 - 02.2004
- Delivered patient care under RN supervision, ensuring safety and comfort.
- Facilitated ADLs, mobility, hygiene, and nutrition to enhance patient well-being.
- Monitored vital signs and performed clinical tasks to support patient health assessments.
Education
Bachelor of Science - Nursing
Lewis University
Romeoville, IL04-2004
Skills
- Quality & Regulatory: Clinical Auditing
- CMS Survey Readiness
- Regulatory Interpretation
- Policy & Education
- Infection Prevention
- Remote Clinical Practice
- Remote Staff Development
- Remote Chart Review
- Nephrology Quality Improvement
- Acute Care Standards
- Vascular Access Protocols
- Chronic Care Coordination
- Critical Care Nursing
- Step-Down/PCU
- Rapid Response
- Wound & Catheter Care
- IV Therapy
- Bedside Procedure Support: CVC, TEE, Endoscopy
- Vascular Access Intervention
- Sedation Monitoring
- Sterile Technique
- Clinical Operations: Care Coordination
- Interdisciplinary Collaboration
- Workflow Optimization
- Patient and Staff Education
- Technical (EMR): Clarity, Gaia, Ascend, Sharesource, CrownWeb, Korus, Infan/Time Lite, Meditech, Kinser
- Medication Administration
- Patient Assessments
- Patient and Family Advocacy
- Infection control
- Strong Clinical Judgment
- Care Plan Development
- Telemetry Monitoring
- Nursing Staff Leadership
- Tracheostomy Care
- Clinical Mentorship
- Lab Result Interpretation
- Team Coordination
- Vaccine Administration
- Diabetes Management
- Procedure Preparations
- Chronic Disease Care
- Staff Supervision
- Emergency Preparedness
- Medical Records Management
- Home Care Coordination
Certification
- Registered Nurse (RN)- Florida, Multistate License (Compact) #9667729
- Registered Nurse (RN)- Illinois #041.339143
- Basic Life Support (BLS)-American Heart Association (AHA) Valid through March 2028
Timeline
Clinical Quality & Compliance Nurse
Dialysis Care Centers
06.2018 - 09.2026
Registered Peritoneal Dialysis Nurse / Nurse Manager
Home Dialysis Services
06.2015 - 06.2018
Registered Home Health Nurse
Newsome Home Health
03.2015 - 06.2015
Registered Nurse Manager
Northeast Nephrology Consultants
01.2013 - 08.2013
Registered Peritoneal Dialysis Nurse
Joliet Dialysis Holdings
03.2012 - 03.2015
Registered Acute Hemodialysis Nurse
Fresenius Medical Care
05.2010 - 04.2012
Registered Nurse — SICU, MICU, Neuro ICU
Provena St. Joseph Medical Center
02.2004 - 05.2010
Student Nurse Assistant
Provena St. Joseph Medical Care Center
02.2002 - 02.2004
Bachelor of Science - Nursing
Lewis University