Erica Huang
Jacksonville,FL
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality.
Overview
1
1
year of professional experience
Work History
Boba Barista
Tbaar
01.2023 - 05.2023
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Used POS system to accurately enter orders and process payments.
Boba Barista
Moge Tee
03.2022 - 01.2023
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line with quick, efficient service.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Used POS system to accurately enter orders and process payments.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
Education
No Degree -
Stanton College Preparatory
Jacksonville, FL05.2025
Skills
- Time Management
- Communications Strategies
- Product Merchandising
- Excellent Written and Verbal Communication
- Teamwork and Collaboration
- Customer Assistance
- Team Cooperation
- Positive Customer Engagement
- Cash Register Operation
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Boba Barista
Tbaar
01.2023 - 05.2023
Boba Barista
Moge Tee
03.2022 - 01.2023
No Degree -
Stanton College Preparatory
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