Hi, I’m
Erica Jeffery
Richardson,TX
Summary
Proven Armed Security Officer with extensive experience at Allied Universal Security Services, adept in surveillance monitoring and emergency response. Demonstrates exceptional guest relations and de-escalation techniques, enhancing safety while maintaining professionalism. Achieved a significant reduction in security incidents, underscoring a commitment to facility protection and team collaboration.
Overview
10
years of professional experience
Work History
Allied Universal Security Services
Armed Security Officer
01.2021 - Current
Job overview
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
- Completed full building and grounds patrols to spot and investigate concerns.
- Performed routine inspections of security equipment, identifying maintenance needs to prevent system failures.
- Demonstrated sound judgment under pressure when making critical decisions regarding site safety and threat mitigation measures.
- Completed full building and grounds patrols every Timeframe to spot and investigate concerns.
- Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Managed access control systems, ensuring only authorized individuals gained entry to restricted areas.
- Responded decisively to emergency situations with effective crisis management tactics, mitigating potential harm or damage.
- Enhanced security by conducting thorough patrols and monitoring CCTV systems for suspicious activity.
- Assessed evolving security threats and trends, proactively adjusting patrol patterns and strategies to maintain a safe environment.
- Controlled access to property to secure facility and grounds from unauthorized entry.
- Maintained detailed incident reports, providing clear documentation of events for management review and action planning.
- Participated in ongoing professional training, staying current on industry trends and best practices for armed security officers.
- Provided exceptional customer service, addressing concerns and directing visitors to appropriate departments or personnel.
- Conducted regular risk assessments to identify vulnerabilities and recommend necessary safety improvements.
- Wrote Timeframe reports detailing visitors, incidents, and resolutions.
- Streamlined incident reporting processes by implementing electronic documentation methods for increased efficiency and accuracy.
- Improved response times to emergencies with efficient coordination and communication among team members.
- Supported event security teams during large-scale gatherings, ensuring the safety of attendees and staff alike.
- Led training sessions for new hires on security protocols, fostering a culture of teamwork and preparedness among colleagues.
- Responded quickly to emergency situations to assess and deflect issues.
- Examined doors, windows and gates to verify security.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Investigated suspicious activities and persons to maintain security of premises.
Ruiz Protective Service
Armed Security Officer
03.2015 - 07.2021
Job overview
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
- Completed full building and grounds patrols to spot and investigate concerns.
- Performed routine inspections of security equipment, identifying maintenance needs to prevent system failures.
- Completed full building and grounds patrols every Timeframe to spot and investigate concerns.
- Maintained confidentiality to protect sensitive information and prevent harmful release of information.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Responded decisively to emergency situations with effective crisis management tactics, mitigating potential harm or damage.
- Enhanced security by conducting thorough patrols and monitoring CCTV systems for suspicious activity.
- Controlled access to property to secure facility and grounds from unauthorized entry.
- Reduced incidents of theft and vandalism by maintaining a strong visible presence at designated checkpoints.
- Participated in ongoing professional training, staying current on industry trends and best practices for armed security officers.
- Provided exceptional customer service, addressing concerns and directing visitors to appropriate departments or personnel.
- Operated communication equipment to maintain contact with other security personnel during emergency calls.
- Wrote Timeframe reports detailing visitors, incidents, and resolutions.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Issued access cards to authorized personnel to monitor access points.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Wrote detailed reports of all security breaches and investigations.
- Monitored CCTV cameras and alarm systems for security breaches.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Examined doors, windows and gates to verify security.
- Responded quickly to emergency situations to assess and deflect issues.
- Streamlined reporting procedures, making incident tracking more efficient and accurate.
- Enhanced security and safety by conducting regular patrols around facility perimeter.
- Strengthened security presence during high-traffic events, coordinating with event organizers for optimal deployment.
- Improved team coordination with regular security briefings and training sessions.
- Streamlined incident reporting processes by implementing electronic documentation methods for increased efficiency and accuracy.
- Collaborated with law enforcement agencies during investigations, contributing vital information for case resolution.
DFW Security
Armed Security Officer
02.2019 - 02.2021
Job overview
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
- Completed full building and grounds patrols to spot and investigate concerns.
- Performed routine inspections of security equipment, identifying maintenance needs to prevent system failures.
- Completed full building and grounds patrols every Timeframe to spot and investigate concerns.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Enhanced security by conducting thorough patrols and monitoring CCTV systems for suspicious activity.
- Provided exceptional customer service, addressing concerns and directing visitors to appropriate departments or personnel.
- Conducted regular risk assessments to identify vulnerabilities and recommend necessary safety improvements.
- Wrote Timeframe reports detailing visitors, incidents, and resolutions.
- Provided first response to emergency situations, coordinating with law enforcement and emergency medical services for effective resolution.
- Maintained high standards of professionalism, serving as point of contact for security concerns for employees and visitors.
- Reduced incidents of theft and vandalism, implementing stringent access control measures.
- Enhanced visitor experience by providing courteous and efficient security screening.
- Examined doors, windows and gates to verify security.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Education
Samuel High Dallas, TX
GED from Art
06.1994
Skills
- Body armor usage
- Report writing
- Guest relations
- Computer skills
- Incident documentation
- Search and seizure
- Surveillance monitoring
- De-escalation techniques
- Crowd control
- Facility protection
- Emergency response
- CCTV monitoring
- Perimeter security
- Evidence preservation
- Crime prevention
- Equipment inspection
- Contraband identification
- Conflict de-escalation
- Security planning
- Defensive tactics
- Arrest procedures
- Law enforcement support
- Access control
- Non-lethal weapons
- Injury prevention
- Security equipment operation
- Electronic security systems
- Evidence storage
- Disturbance investigation
- Self-defense training
- Firearms proficiency
- Tactical training
- Defensive strategies
- Alarm response
- Radio communication
- Grounds patrols
- Safety control
- Facilities patrol
- Patrol procedures
- Building patrol
- Vandalism prevention
- Honest and dependable
- Armed security guard certification
- Punctuality
- Reliable and responsible
- Reliability
- Team player
- Patrolling
- Incident reporting
- CPR certified
- First aid certified
- Customer service
- Keen observer
- Adaptable and flexible
- Data entry
- Attentive and observant
- Detailed activity logs
- Visitor screening
- Employee and visitor screening
Timeline
Armed Security Officer
Allied Universal Security Services
01.2021 - Current
Armed Security Officer
DFW Security
02.2019 - 02.2021
Armed Security Officer
Ruiz Protective Service
03.2015 - 07.2021
Samuel High
GED from Art
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