Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

ERICA JOHNSON

Kansas City,MO

Summary

Adept in kitchen operations and exceptional customer service, I leveraged skills in food handling safety and dining room service at Highland Nursing Home to enhance resident satisfaction. Specializing in meal preparation and kitchen organization, my proactive approach ensured compliance with health standards, elevating the dining experience by focusing on cleanliness and guest-specific needs.

Overview

13
13
years of professional experience

Work History

Dietary Aide/Cook

Highland Nursing Home
Kansas City, MO
02.2022 - Current
  • Assembled and served meals according to specific guest requirements.
  • Maintained safe food handling practices to prevent germ spread.
  • Followed dietary procedures in accordance with established policies.
  • Engaged with residents to provide positive and enriching experiences.

Houskeeping/Laudry

Meyers Nursing Home
Kansas City, MO
01.2018 - 05.2019
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked effectively in team environments to make the workplace more productive.
  • Completed day-to-day duties accurately and efficiently.
  • Managed household errands and other essential duties.
  • Operated equipment and machinery according to safety guidelines.
  • Identified needs of customers promptly and efficiently.

Server Assistant

AllTeam Staffing
Kansas City, MO
03.2012 - 06.2018
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Provided excellent customer service to ensure satisfaction.
  • Responded to ad hoc cleaning duties at end of shift.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Education

Some College (No Degree) -

Donnelly College
Kansas City, KS

Skills

  • Dining room service
  • Food handling safety
  • Cooking
  • Dining room setup
  • Regulations compliance
  • Cleaning and sanitizing
  • Kitchen operations
  • Customer service
  • Flexible schedule
  • Sanitization
  • Meal preparation
  • Detail-oriented
  • Kitchen equipment operation
  • OSHA compliance
  • Kitchen organization

References

References available upon request.

Timeline

Dietary Aide/Cook

Highland Nursing Home
02.2022 - Current

Houskeeping/Laudry

Meyers Nursing Home
01.2018 - 05.2019

Server Assistant

AllTeam Staffing
03.2012 - 06.2018

Some College (No Degree) -

Donnelly College

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ERICA JOHNSON