Henley Gerlach
Broken Arrow
Summary
Experienced dietary aide and barista with a strong background in food service, hospitality, and customer service. Diligent and detail-oriented, with 2 years of hands-on experience in meal preparation and cash handling. Communication skills, culinary expertise, and knowledge of food safety regulations form a solid foundation for providing exceptional service.
Overview
4
4
years of professional experience
Work History
Dietary Aide/Cook
River Valley Rehabilitation and Healthcare
06.2023 - 08.2024
- Prepared and served lunch and dinner for over 50 residents at River Valley
- Followed instructions to prepare meals that fulfilled residents' nutritional needs
- Worked as an aide serving food to residents two days a week
- Collaborated with residents to adjust the menu to their preferences
- Formed professional connections with residents to enrich their experience
Barista
Rain Brews and Grammy's
04.2022 - 08.2022
- Worked as a barista at Rain Brews and Grammy's for 5 months
- Interacted with customers and learned to comply with their needs
- Became familiar with customers needs and regular orders to more easily assist them
- Maintained cleanliness and care of work station and business operations
- Managed a cash register
Busser
Dos Rios
12.2020 - 04.2021
- Bussed tables to keep service flowing smoothly
- Assisted waitresses with their closing tasks as well as assisting in whatever was needed during service
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Education
Bachelor of Science - Finance
Western Governors University
05-2027
High school diploma -
Monte Vista On-Line Academy
Monte Vista, CO05.2023
Skills
- Dining room service
- Dining room setup
- Cooking
- Food handling safety
- Issue resolution
- Nutrition knowledge
- Sanitation practices
- Drawer balancing
- Order packaging
- Inventory management
- Cash handling expertise
- Customer relations
Websites
Accomplishments
- Enhanced Meal Preparation, Prepared meals improving resident satisfaction by 20% over three months.
- Reliable Food Service, Served food to over 50 residents twice weekly efficiently.
- Improved Cash Management, Reduced register errors by 15% through accurate cash handling.
- Customer Service Excellence, Served over 3,000 customers with positive feedback at Rain Brews.
Timeline
Dietary Aide/Cook
River Valley Rehabilitation and Healthcare
06.2023 - 08.2024
Barista
Rain Brews and Grammy's
04.2022 - 08.2022
Busser
Dos Rios
12.2020 - 04.2021
Bachelor of Science - Finance
Western Governors University
High school diploma -
Monte Vista On-Line Academy
Similar Profiles
Addison JensenAddison Jensen
Certified Nursing Assistant at River Valley Health and RehabilitationCertified Nursing Assistant at River Valley Health and Rehabilitation
Angela FehlmanAngela Fehlman
Social Services Director at River Valley Health & Rehabilitation CenterSocial Services Director at River Valley Health & Rehabilitation Center
Marissa RasmussenMarissa Rasmussen
CNA/TMA at River Valley Health & RehabilitationCNA/TMA at River Valley Health & Rehabilitation