Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erica Johnson

Grove City

Summary

Highly dependable and customer-focused delivery professional with over 5 years of experience in efficient and timely service, successfully completing over 3,600 deliveries. Possesses strong navigational skills and a commitment to exceptional customer satisfaction. Eager to leverage extensive driving experience and a strong work ethic to contribute to the Donatos team.

Overview

6
6
years of professional experience

Work History

Independent Delivery Driver

DoorDash
09.2019 - Current
  • Successfully completed over 3,600 deliveries with a 98% acceptance rate and 98% completion rate.
  • Maintained an average customer rating of 4.94 out of 5 stars, reflecting strong commitment to service.
  • Consistently achieved 90% on-time or early deliveries, demonstrating punctuality and efficiency.
  • Navigated diverse routes efficiently to ensure timely product delivery and customer satisfaction.
  • Managed independent logistics, including vehicle maintenance, and adherence to safety protocols.

D2 Retail Team Lead

Torrid Distribution Center
05.2022 - 11.2023
  • Led daily distribution operations, including picking, packing, and shipping, ensuring timely order fulfillment.
  • Managed inventory control processes, including receiving and stocking.
  • Served as a temporary supervisor for a key inventory project.

Packing Team Lead

C2 Packing
05.2022 - 11.2023
  • Supervised packing operations, ensuring quality control and adherence to standards.

Picking & Packing Associate

Bath and Body Works Distribution Center DC7
08.2021 - 01.2022
  • Efficiently performed picking and packing tasks to support high-volume order fulfillment.

Education

Advanced Math, English, Medical Terminology

Columbus State Community College
Columbus, OH
05.2024

High School Diploma -

Briggs High School
Columbus, OH
06.2018

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Punctual and reliable
  • Safe driving
  • GPS and route planning

Timeline

D2 Retail Team Lead

Torrid Distribution Center
05.2022 - 11.2023

Packing Team Lead

C2 Packing
05.2022 - 11.2023

Picking & Packing Associate

Bath and Body Works Distribution Center DC7
08.2021 - 01.2022

Independent Delivery Driver

DoorDash
09.2019 - Current

High School Diploma -

Briggs High School

Advanced Math, English, Medical Terminology

Columbus State Community College

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