Summary
Overview
Work History
Education
Skills
Activities And Organizations
Timeline
Generic

Erica Jones

Bloomington,Indiana

Summary

Hardworking recent graduate with foundational knowledge in Medical Coding and Billing prepared to use my current education and relevant skills to obtain a Medical Coder position with opportunities for learning and growth. With hands-on experience accurately coding patient records and ensuring compliance. Gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills.



Overview

10
10
years of professional experience

Work History

Business Manager

Burton’s Maplewood Farm
08.2021 - Current
  • Implementing and developing strategies to ensure productivity and evaluate how the business performs
  • Monitoring accounts receivable process to ensure an efficient flow of revenue
  • Maintaining and operating the online portion of the business
  • Day to day operations (periodic reports, ensuring compliance, managing logistics)
  • Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
  • Increased overall team productivity by fostering a positive work environment and providing effective leadership.

Licensed Funeral Director

Allen Funeral Home & Crematory
10.2017 - 02.2021
  • Worked in a fast-paced environment as part of a team working with families and other organizations to conduct funerals, visitations, and memorial services.
  • Responsible for all embalming and restoration services
  • Generated bills and maintained financial records for each family
  • Worked with insurance companies, funeral trusts, VA, and Medicaid to file all claims on behalf of the families
  • Responsible for all staff and event scheduling
  • Mentored junior staff members in proper procedures for embalming preparation, fostering an environment of continuous learning within the team.
  • Enhanced family satisfaction by providing compassionate and personalized funeral services.

Funeral Director Intern

Browning Funeral Home & Crematory
10.2015 - 09.2017
  • Provided administrative support to funeral home staff
  • Strengthened attention to detail when preparing obituaries, service programs, and other printed materials for memorial services.
  • Participated in ongoing professional development opportunities to enhance knowledge within the funeral service industry continually.
  • Processed death certificates and other required paperwork
  • Demonstrated excellent time management skills while balancing multiple responsibilities within a fast-paced environment under supervision from an experienced Funeral Director.
  • Managed the preparation and transportation of deceased individuals with care, dignity, and respect for cultural customs.

Education

Associate - Medical Billing and Coding

Indiana University Indianapolis
08-2025

Associate of Science Degree - Mortuary Science

Vincennes University
09.2015

Skills

  • ICD-10, CPT, & PCS Coding
  • EHR Experience
  • Healthcare Documentation Standards
  • Anatomy & Physiology
  • Medical Terminology
  • Auditing & Code Reviews
  • HIPAA Compliance
  • Data entry & Management
  • MS office proficient
  • Complex Problem Solving
  • Excellent verbal and written communication skills
  • Multi-tasking
  • Detail oriented
  • Project Management
  • Scheduling
  • Time Management
  • Financial management
  • Employee management

Activities And Organizations

  • American Health Information Management Association (AHIMA), Member, 08/01/23, Present
  • Indiana Health Information Management Association (IHIMA), Member, 06/01/24, Present
  • Student Liaison for IHIMA Strategic Planning Board, 06/01/24, Present

Timeline

Business Manager

Burton’s Maplewood Farm
08.2021 - Current

Licensed Funeral Director

Allen Funeral Home & Crematory
10.2017 - 02.2021

Funeral Director Intern

Browning Funeral Home & Crematory
10.2015 - 09.2017

Associate of Science Degree - Mortuary Science

Vincennes University

Associate - Medical Billing and Coding

Indiana University Indianapolis

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