Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Erica Keeton

Wheelersburg

Summary

Board-certified Pharmacy Technician excited to bring several years of experience to growing team. Well-versed in all elements of medication dispensing, regulatory compliance, and drug inventory control. Highly proficient in building lasting relationships with patients and customers.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Franklin Furnace Pharmacy
Franklin Furnace
10.2024 - Current
  • Processed prescription orders accurately using pharmacy management software.
  • Ensured compliance with safety regulations and pharmacy policies during operations.
  • Managed reception duties, including greeting customers and handling phone inquiries.
  • Collaborated with team members to streamline pharmacy workflow and improve service quality.
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
  • Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
  • Adhered to all federal, state and local laws governing the practice of pharmacy technicians.

Nationally Certified Pharmacy Technician

Staker's Service Drugs
Portsmouth
01.2019 - 10.2024
  • Operated pharmacy software to maintain patient records and manage prescriptions.
  • Provided excellent customer service by addressing inquiries and resolving issues.
  • Prepared prescription labels and ensured compliance with safety standards.
  • Collaborated with healthcare professionals to optimize patient care solutions.
  • Performed data entry into pharmacy computer systems accurately and efficiently.
  • Reported any adverse reactions to medications or treatments to the supervising pharmacist immediately.
  • Maintained records of controlled substances according to state regulations.
  • Resolved billing issues with insurance companies promptly.
  • Maintained current knowledge of laws governing the practice of pharmacy technicians.
  • Managed daily workflow including processing new orders, refills, transfers.

Lead Pharmacy Technician

CVS Pharmacy
Portsmouth
12.2010 - 01.2019
  • Supervised daily pharmacy operations and ensured compliance with safety protocols.
  • Assisted pharmacists in preparing and dispensing medications accurately.
  • Managed inventory levels and conducted regular stock checks for medications.
  • Trained new pharmacy technicians on procedures and best practices.
  • Maintained cleanliness and organization of the pharmacy workspace regularly.
  • Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
  • Managed day-to-day operations of the pharmacy department including staffing schedules.

Education

High School Diploma -

Green Local High School
Franklin Furnace, OH
05-2001

Skills

  • Prescription processing
  • Patient records management
  • Inventory management
  • Customer service
  • Safety compliance
  • Workflow optimization
  • Team collaboration
  • Effective communication
  • Employee training
  • Conflict resolution
  • Prescription interpretation
  • Insurance billing
  • Patient confidentiality
  • Pharmacy operations

Languages

American Sign Language
Limited
Spanish
Elementary

Certification

  • National Certification for Pharmacy Technician
  • State Certified Pharmacy Technician

Timeline

Certified Pharmacy Technician

Franklin Furnace Pharmacy
10.2024 - Current

Nationally Certified Pharmacy Technician

Staker's Service Drugs
01.2019 - 10.2024

Lead Pharmacy Technician

CVS Pharmacy
12.2010 - 01.2019

High School Diploma -

Green Local High School

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