ERICA KING
Winfield,IL
Summary
Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements and business correspondence. Proven ability to achieve goals with managing multiple projects simultaneously. Confident and resourceful decision maker with the ability to work independently or in a team environment to provide analytical problem-solving skills; solid history for outstanding customer service.
Overview
11
11
years of professional experience
Work History
Billing Specialist
Demco, Inc.
07.2023 - Current
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Worked with Project Manager and assisted President to properly apply customer remittances.
- Executed billing tasks and recorded information in company databases.(Quickbooks, Textura, Vendor Cafe)
- Process Certified Payroll, Lien Waivers, PO's
Patient Access Representative
Ascension Alexian Brothers Medical Center
12.2021 - 07.2023
- Greet, interact with patients and direct them to appropriate staff/areas
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Verifying insurance through E-verification process in Cerner
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Microsoft Office (Power point, Excel
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
Branch Manager/Trainer/Notary Public
USA PayDay Loans
04.2012 - 03.2021
- Exceed monthly projections, actively manage, improve good quality loans.
- Employment verification.
- Process ACHes daily, check and send emails, assign wage garnishments.
- Follow guidelines for Illinois State Laws, Managed inventory on a weekly basis.
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
Education
No Degree - Criminal Justice
TENNESSEE STATE UNIVERSITY
NashvilleNo Degree - Health Information Technology
William Rainey Harper College
Palatine, ILSkills
- Month-End Closing Procedures
- Claim Processing
- Diagnostic Codes
- Accounts Receivable Expertise
- Billing Systems and Software
- Microsoft Office
- Invoicing Proficiency
- QuickBooks Expertise
- Process Payments
- Client Rapport-Building
- Project & Time Management
- Quality Assurance
Additional Information
VACCINATED
Timeline
Billing Specialist
Demco, Inc.
07.2023 - Current
Patient Access Representative
Ascension Alexian Brothers Medical Center
12.2021 - 07.2023
Branch Manager/Trainer/Notary Public
USA PayDay Loans
04.2012 - 03.2021
No Degree - Criminal Justice
TENNESSEE STATE UNIVERSITY
No Degree - Health Information Technology
William Rainey Harper College
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