Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Erica Lau

Erica Lau

Lynnwood,WA

Summary

Dynamic Operations Director with a proven track record at The Madrone School, excelling in curriculum development and team leadership. Expert in strategic planning and process improvement, I successfully onboarded new hires and enhanced educational outcomes, fostering collaboration and operational efficiency across departments. Committed to driving impactful change in educational settings.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Operations Director

The Madrone School
09.2021 - Current
  • Oversee and grow education team and clinical team
  • Create education processes such as education learning plan, teacher training, progress monitoring
  • Build and maintain curriculum budget as well as update curriculums
  • Oversee and develop education and training for all staff
  • Onboard new hires across school and clinical programs
  • Manage technology, communication with JAMF/Bungie foundation team
  • Community Outreach

Clinical Director

Behavior Frontiers
10.2019 - 09.2021
  • Open and develop first satellite office in the PNW
  • Hire, train, and supervise BCBA and RBTs
  • Manage all communications between departments from BF Headquarters
  • Conduct client intakes, develop and supervise behavior plans
  • Grow Seattle's clinical team as well as client numbers

Regional Clinical Director

Inizio Interventions
10.2017 - 08.2019
  • Supervise and lead a team of five BCBAs and their RBTs
  • Hire, train, and supervise clinical and scheduling teams
  • Provide professional development in the form of training across clinical supervisors and clinical directors across three regions
  • Oversee clinical operations as well as carry out service contracts from Los Angeles Unified School District
  • Manage and maximize productivity between all departments

Clinical Supervisor

Inizio Interventions
10.2016 - 10.2017
  • Assess and create behavior treatment plans
  • Conduct assessments using VB-MAPP, AFLS/ABLLS, Vineland
  • Train behavior technicians and stakeholders to implement behavioral/instructional strategies

Behavior Technician

Inizio Interventions
11.2015 - 10.2016
  • Provide direct interventions to clients
  • Implement behavior intervention plans written by clinical supervisors
  • Assist in the development of individualized programs
  • Maintain progress notes and accurate records

Special Education Teacher

NYCDOE-D75
09.2012 - 09.2015
  • Middle School Special Education Teacher
  • K-2 Special Education Teacher
  • Provide a range of instructional, management, and assessment strategies to meet the different needs of students
  • Create thoughtful and engaging unit and lesson plans daily to align with Common Core
  • Keep accurate and organized records of student information
  • Collaborate with service providers such as SLP, OT, and PT

Education

Master of Arts - Applied Behavior Analysis

HUNTER COLLEGE
New York, NY
06.2015

Master of Science - Teaching

PACE UNIVERSITY
New York, NY
06.2014

Bachelor of Arts - Biological Anthropology

University of California, Santa Barbara
Santa Barbara, CA
06.2012

Skills

  • Curriculum Development
  • Team leadership
  • Technology management
  • Client intake procedures
  • Professional development training
  • Stakeholder collaboration
  • Staff onboarding
  • Strategic planning
  • Problem solving
  • Process improvement
  • Individualized Education Plans
  • Behavior Management
  • Parent Training
  • Data Collection and Analysis
  • Collaborative Teamwork
  • Communication and Interpersonal Skills
  • Operational efficiency
  • Operations oversight
  • Teacher training
  • Behavior Skills training
  • Applied Behavior Analysis
  • Education process development

Certification

  • Transitional Teaching License, 08/01/12, NY
  • Board Certified Behavior Analyst (BCBA), 08/01/16, 1-16-23657
  • Licensed Behavior Analyst (LBA), 06/01/19, BA60982014
  • PEERS for Adolescent, 11/01/20
  • S.O.S Approach to Feeding, 08/01/19
  • Washington State Residency Teacher Certificate, 03/01/23

Timeline

Operations Director

The Madrone School
09.2021 - Current

Clinical Director

Behavior Frontiers
10.2019 - 09.2021

Regional Clinical Director

Inizio Interventions
10.2017 - 08.2019

Clinical Supervisor

Inizio Interventions
10.2016 - 10.2017

Behavior Technician

Inizio Interventions
11.2015 - 10.2016

Special Education Teacher

NYCDOE-D75
09.2012 - 09.2015

Master of Arts - Applied Behavior Analysis

HUNTER COLLEGE

Master of Science - Teaching

PACE UNIVERSITY

Bachelor of Arts - Biological Anthropology

University of California, Santa Barbara