Summary
Work History
Education
Skills
References
Timeline
Generic

Erica McCray

Richmond,VA

Summary

Client-focused professional with training and expertise to help individuals with mental, emotional and substance abuse problems. Excels in counseling, personalized support and crisis intervention.

Work History

Qualified Mental Health Paraprofessional

Therapeutic Application Practices
Richmond , VA
6/3/2022 - Current
  • Led therapeutic activities designed to improve communication skills, self-esteem, problem solving abilities.
  • Maintained accurate records of client interactions and services provided.
  • Supported patients during psychiatric hospitalizations by providing emotional comfort and encouragement.
  • Counseled individuals struggling with depression, anxiety, bipolar disorder, schizophrenia, substance abuse.
  • Participated in continuing education seminars related to advances in the field of mental health.
  • Provided referrals when appropriate for additional medical or psychological assistance.
  • Assisted in the development of treatment plans for clients with mental illness.
  • Helped clients develop healthy lifestyle habits including nutrition choices and physical activity routines.
  • Attended regular team meetings to discuss client progress toward treatment objectives.
  • Encouraged positive behavior changes through reinforcement techniques such as praise and rewards.
  • Created client treatment plans based on assessments and goals.
  • Adhered to HIPAA confidentiality requirements by safeguarding files.
  • Assisted clients in overcoming dependencies, adjusting to change and removing bad habits.
  • Modified treatment plans to support client goals and status.
  • Educated family members and helped each support clients by improving coping techniques.

Education

Associate of Applied Science - Business Administration And Management

Bryant And Stratton College - Newport News
Newport News, VA
08-2015

Skills

  • Boundary Setting
  • Interpersonal Relationships
  • Motivational Interviewing
  • Suicide Prevention
  • De-Escalation Techniques
  • Substance abuse awareness
  • Empathy Development
  • Self-Care Techniques
  • Discharge Planning
  • Crisis Intervention
  • Anger management techniques
  • Building rapport
  • Developing relationships
  • Safety and risk assessments
  • Client goal planning
  • Attention to Detail
  • Certified in CPR/AED
  • Time management abilities
  • Analytical Skills
  • Continuous Improvement
  • Community Resources
  • Problem-solving aptitude
  • Multitasking
  • Goal Setting
  • Professionalism

References

References available upon request.

Timeline

Qualified Mental Health Paraprofessional

Therapeutic Application Practices
6/3/2022 - Current

Associate of Applied Science - Business Administration And Management

Bryant And Stratton College - Newport News
Erica McCray