Summary
Overview
Work History
Education
Skills
Timeline
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Erica McCray

Jacksonville,FL

Summary

Proven in enhancing customer satisfaction and streamlining front-end operations, I leveraged time management and front-end performance optimization skills at Walmart. Built a loyal clientele as a self-employed Hairstylist through exceptional service and attention to detail, significantly improving client retention. Excel in customer service and computer use, driving positive outcomes and operational efficiency.

Overview

4
4
years of professional experience

Work History

Front End Associate

Walmart
05.2024 - Current
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Replaced merchandise stock throughout check-out lines and end-cap displays.
  • Answered questions about store policies and addressed customer concerns.
  • Gathered shopping baskets and carts and relocated to designated areas.
  • Enhanced store appearance by organizing products and ensuring shelves were always fully stocked.

Hairstylist

Myself
06.2020 - Current
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.

Education

High School Diploma -

Pensacola High School
Pensacola, FL

Skills

  • Customer Service
  • Time Management
  • Front-end Performance Optimization
  • Product restocking

Timeline

Front End Associate

Walmart
05.2024 - Current

Hairstylist

Myself
06.2020 - Current

High School Diploma -

Pensacola High School

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Erica McCray