Erica Mendez
Port Washington,NY
Summary
A certified nursing assistant with 1 year of experience providing compassionate care to residents. Accustomed to prioritizing and delivering basic patient care. Committed to supporting patients in feeling secure and comfortable in clinical and home settings. Flexible team player with positive and upbeat attitude.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Officer
Madison Square Garden Co
2023.11 - Current
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Security Officer
Citi Field
2023.06 - Current
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Caretaker
Henny Berkovits
2022.11 - 2024.02
- Provided compassionate care to patient, assisting with daily living tasks such as meal preparation and personal grooming.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Remained alert to problems or health issues of patient and competently responded.
- Developed strong relationships with patient and families, fostering trust and open communication.
Cashier
Wings Plus
2017.07 - 2023.06
- Restocked and organized merchandise.
- Built relationships with customers to encourage repeat business.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Used POS system to enter orders, process payments and issue receipts.
Daycare Teachers Assistant
Growing Tree North Extended Day Nursery School
2022.06 - 2022.08
- Complied with strict safety and organizational regulations, policies, and procedures.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Established safe environment for children.
- Maintained accurate and detailed records of enrollments, attendance, health and safety, and incident reports.
Counselor
Growing Tree Nursery School
2021.06 - 2021.08
- Planned and implemented crafts and other activities to spark interest and enhance development.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Promoted learning and social development through structured and unstructured playtime.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
Education
Liberal Arts -
Nassau Community College
Garden City, NY06.2024
Bachelor of Science -
Suny Old Westbury
12.2022
High School Diploma -
Paul D Schreiber High School
Port Washington, NY06.2021
Skills
- Customer service and assistance
- Organization and Efficiency
- Positive attitude and Energetic
- Collecting Information
- Enforce company rules and policies for staff and guests
- Helped ensure children's utmost safety throughout the day
- Compassion and Empathy
- Patient Care
- Attention to Detail
- Reliable team player
Certification
- Licensed Security Officer
- CNA - Certified Nursing Assistant
Languages
Spanish
Native or Bilingual
Timeline
Security Officer
Madison Square Garden Co
2023.11 - Current
Security Officer
Citi Field
2023.06 - Current
Caretaker
Henny Berkovits
2022.11 - 2024.02
Daycare Teachers Assistant
Growing Tree North Extended Day Nursery School
2022.06 - 2022.08
Counselor
Growing Tree Nursery School
2021.06 - 2021.08
Cashier
Wings Plus
2017.07 - 2023.06
Liberal Arts -
Nassau Community College
Bachelor of Science -
Suny Old Westbury
High School Diploma -
Paul D Schreiber High School
- Licensed Security Officer
- CNA - Certified Nursing Assistant
Similar Profiles
Steven WalcottSteven Walcott
Senior Coordinator People Practices at Madison Square GardenSenior Coordinator People Practices at Madison Square Garden
Esmonni FisherEsmonni Fisher
Merchandise Events Vendor at Madison Square GardenMerchandise Events Vendor at Madison Square Garden
Jacqueline BordeauxJacqueline Bordeaux
Bartender at Sphere/ Madison Square Garden CoBartender at Sphere/ Madison Square Garden Co