Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Kiana Lee

Fort Pierce,USA

Summary

Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.

Healthcare professional with robust background in delivering high-quality patient care in home settings. Adept at fostering supportive environment and ensuring patient comfort. Known for collaborative teamwork and adaptability to changing care requirements. Proficient in patient care, medication management, and emotional support.

Customer service professional with strong background in delivering exceptional support and customer satisfaction in high-volume environments. Known for excellent communication skills and ability to resolve issues promptly. Highly collaborative and adaptable, ensuring team success and consistently meeting targets.

Retail professional committed to maintaining optimal stock levels and ensuring well-organized store environment. Proven ability to support smooth retail operations with effective restocking and neat product displays. Recognized for teamwork and adaptability to changing needs, with strong focus on inventory management and time management.

Overview

9
9
years of professional experience
1
1
Certificate

Work History

Security Officer

Securitas
01.2018 - Current
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.

Home Health Aide

Nightingale Home Healthcare
02.2018 - 05.2018
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.

Stocker

Walmart
12.2015 - 01.2018
  • Shipping And Receiving, Stocking, customer service
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Improved customer satisfaction by promptly locating items and providing product information.
  • Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.

Education

High School Diploma -

Fort Pierce Central
Ft. Pierce, FL
01-2013

Skills

  • Report writing
  • Incident reporting
  • Security guard license
  • General security
  • CCTV surveillance
  • CCTV monitoring
  • First aid and CPR certified
  • Workplace safety
  • Security protocols
  • Security camera monitoring
  • Customer service
  • Data entry
  • Customer support
  • Problem-solving skills
  • Call center customer service
  • Verbal and written communication
  • Resolving issues
  • Call center operations
  • Inbound phone calls
  • Communicating with clients
  • Feeding assistance
  • Personal hygiene assistance
  • Meal preparation
  • Patient care
  • Housekeeping
  • Bathing assistance
  • Dressing assistance
  • Light housekeeping
  • First aid and safety

Accomplishments

  • Successfully completed two-week security training program.
  • Resolved product issue through consumer testing.
  • Achieved [Result] through effectively helping with [Task].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Supervised team of [Number] staff members.

Certification

  • Security Officer Certification (SOC) - National Association of Safety Professionals.
  • Certified Home Health Aide (CHHA) - National Association for Home Care & Hospice.

Languages

English
Full Professional

Timeline

Home Health Aide

Nightingale Home Healthcare
02.2018 - 05.2018

Security Officer

Securitas
01.2018 - Current

Stocker

Walmart
12.2015 - 01.2018

High School Diploma -

Fort Pierce Central
Kiana Lee