MARKLINE lima
Boynton Beach,FL
Summary
Dynamic professional with a strong background in security and customer service, exemplified during tenure at Allied Universal Security Services. Excelled in incident reporting and fostering positive guest experiences. Demonstrated exceptional teamwork and problem-solving abilities, significantly enhancing operational efficiency and customer satisfaction. Skilled in leveraging security expertise and interpersonal skills to meet and exceed employer expectations. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
05.2023 - Current
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Wrote detailed reports of all security breaches and investigations.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Home Health Aide
365 HOME CARE
Boca Raton, Florida
04.2023 - 10.2023
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
Server
Vi At Lakeside Village
08.2018 - 04.2023
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Cashier
Dunkin' Donuts
Lantana, FL
05.2016 - 07.2017
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma -
Boynton Beach Community High School
Boynton Beach, FL05.2017
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- Patient Care
- Personal Hygiene Assistance
- Feeding Assistance
- Customer Service
- Customer Assistance
- Strong Work Ethic
- Exceptional customer service
- Fast Learner
- Fast Rope Insertion and Extraction
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Problem-Solving
Certification
- Security Officer Certification (SOC) - National Association of Safety Professionals.
Languages
CREOLE
Native or Bilingual
English
Native or Bilingual
Timeline
Security Officer
Allied Universal Security Services
05.2023 - Current
Home Health Aide
365 HOME CARE
04.2023 - 10.2023
Server
Vi At Lakeside Village
08.2018 - 04.2023
Cashier
Dunkin' Donuts
05.2016 - 07.2017
High School Diploma -
Boynton Beach Community High School
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