Erica Mendoza Velasquez
Bonita Springs,FL
Summary
Experienced host and cashier skilled in organization and communication. Track record of improving guest experiences and maintaining cleanliness in high-traffic environments. Background in customer service with a commitment to excellence and responsiveness.
Overview
1
1
Language
3
3
years of professional experience
Work History
Host/Busser
Maguro Sushi & Steak House
Naples, Florida
06.2025 - Current
- Greeted guests and gathered information to seat groups or place on waitlist.
- Maintained cleanliness and organization of host area, ensuring welcoming atmosphere for guests.
- Collaborated with servers and kitchen staff to streamline service and improve guest satisfaction.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Supported team by completing various tasks.
- Managed reservations by efficiently handling phone calls and in-person requests.
Cashier/Grocery Bagger
Publix
Bonita Springs, Florida
08.2023 - 06.2025
- Ensured cleanliness and organization of checkout areas to facilitate smooth transactions.
- Provided assistance to customers regarding product inquiries and store navigation.
- Secured cash, credit, and gift card transactions to uphold financial accuracy.
- Managed various store operations tasks to support daily functions.
Education
High School Diploma -
South Fort Myers High School
Fort Myers05-2024
Associate of Science - Nursing
Ata College
Fort Myers 09-2026
Skills
- Customer service
- Organizational skills
- Team collaboration
- Effective communication
- Customer support
- POS system operations
Languages
Spanish
Native/ Bilingual
Timeline
Host/Busser
Maguro Sushi & Steak House
06.2025 - Current
Cashier/Grocery Bagger
Publix
08.2023 - 06.2025
High School Diploma -
South Fort Myers High School
Associate of Science - Nursing
Ata College