Erica Miller
Indiana,PA
Summary
I am currently enrolled in the Nursing program at Westmoreland County Community College to receive my Associates Degree. My goal is to graduate and pursue my Bachelor's degree. My strength's include, being able to multi-task, helping others when a situation arises, being self motivated, and a hard worker. I will give one hundred percent to any task and take responsibility for my actions. I am a dedicated and honest person.
Overview
12
12
years of professional experience
Work History
Server/Bartender
Stanley's Bar And Grill
01.2014 - 08.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
Server/Bartender Shift Manager
Ford City Eagles Aerie 606
11.2011 - 08.2013
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
Server/Bartender
Stanley's Bar And Grill
01.2009 - 11.2011
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Nursing
Westmoreland County Communinty College
Youngwood, Pa05.2026
High School Diploma -
Kiski Area High Sch
Vandergrift, PA06.2000
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Timeline
Server/Bartender
Stanley's Bar And Grill
01.2014 - 08.2020
Server/Bartender Shift Manager
Ford City Eagles Aerie 606
11.2011 - 08.2013
Server/Bartender
Stanley's Bar And Grill
01.2009 - 11.2011
Nursing
Westmoreland County Communinty College
High School Diploma -
Kiski Area High Sch
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