Erica Pena
Apopka
Summary
Over 20 years of professional work experience in the financial, educational and law industries. Experience exhibiting a strong work ethic, with the ability to self-manage. Excellent organization and relationship building skills. Time management focused with an attentive nature to go above and beyond.
Overview
20
20
years of professional experience
Work History
Legal Assistant/Paralegal Assistant
Walker, Revels, Greninger PLLC
Orlando
02.2022 - Current
- Manage incoming telephone calls to assist clients and provide information.
- File clients' legal documents in relevant courts for processing.
- Correspond daily with clients, adjusters, and attorneys.
- Provide administrative support to attorneys in daily litigation needs.
- Oversee and maintain calendar with legal team appointments, hearings, deposition schedules and case related deadlines.
- Schedule depositions, hearings, inspections, and other case related events.
- Organize legal documents in company filing system.
- Draft motions, notices and other legal documents.
- Time and billing entry.
- Process and submit invoices to ensure timely payment.
- Manage discovery process by organizing and reviewing documents.
Legal File Clerk
Groelle & Salmon, P.A.
Maitland
12.2020 - 02.2022
- Receive, conflict check and acknowledge new cases.
- Collation and organization of case documentation and administrative tasks.
- Develop organization systems for filing complaints, agreements, court documents and legal records.
- Manage database, update all case information, policies and claim documents to facilitate work of litigation team.
- Review, complete and e-file case documents.
- Save Court document emails, receive/send certified mail, settlement checks and signed documents by sorting, scanning and saving to file.
Assistant Teacher
Central Florida Prep School
Ocoee
03.2017 - 12.2020
- Effectively assist and teach students between the ages of 3-6 with multiple academic levels
- Communicate with teachers, parents and build a positive rapport with students
- Contribute in the preparation of weekly lessons and activities for the students
- Help maintain a clean and very well organized classroom
- Assist with behavior management and disciplinary guidelines
Teacher
Christ the King Lutheran Preschool
Orlando
07.2013 - 03.2017
- Coordinate and plan daily, weekly, and monthly lessons Maintain all supply par levels
- Ensure the well-being of both the students and teachers within the classroom
- Effectively communicate educational material to all students of all learning levels
- Communicating daily with parents regarding their student's classroom progress
- Organize the parent group, which is responsible for coordinating and planning school events and functions like fall festivals, end-of-year carnivals, mother/father events, Christmas functions, etc.
Bank Teller
Bank of America
Orlando
02.2006 - 01.2012
- Process transactions for customers including servicing accounts, loan/safe deposit payments, check cashing, drawer balancing, handling night deposits, and discrepancy corrections.
- Establish credibility with clients and relationship building.
- Adhere to safe deposit box guidelines.
- Oversee ATM operations/balance and reconciliation of cash drawers.
- Handle currency transactions for 100 plus individual and business accounts
Education
Florida Child Care Professional Credential -
Florida Gateway College
Orlando, FL01.2016
High School Diploma -
Wharton High School
Tampa, FL01.2003
Skills
- Relationship building and rapport
- Office administration
- File review
- Exceptional communication skills
- Word processing
- E-filing procedures
- Time management
- Attention to detail
- Attorney support
- Document drafting
Timeline
Legal Assistant/Paralegal Assistant
Walker, Revels, Greninger PLLC
02.2022 - Current
Legal File Clerk
Groelle & Salmon, P.A.
12.2020 - 02.2022
Assistant Teacher
Central Florida Prep School
03.2017 - 12.2020
Teacher
Christ the King Lutheran Preschool
07.2013 - 03.2017
Bank Teller
Bank of America
02.2006 - 01.2012
Florida Child Care Professional Credential -
Florida Gateway College
High School Diploma -
Wharton High School