Krista Grant
Conway,SC
Summary
Legal Assistant facilitates case management for law firms. Offers broad spectrum of legal services under attorney supervision. Manages highly confidential information with professionalism and integrity.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills.
Accommodating Legal Assistant with a history of exceeding customer and patron expectations. Calm and composed in stressful situations with a successful record of reducing customer dissatisfaction through acknowledgment, decisive communication, and focused solutions.
Engaging individual pursuing new position with a company that appreciates reliability and commitment. Highly communicative and responsible professional with dynamic skills. Focused and dedicated Legal Assistant with exceptional work ethic and proven strengths in case management support. Strong multitasker skilled at managing high-volume caseloads while consistently meeting deadlines. Persistent and resourceful problem-solver with excellent research and communication skills.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Legal Assistant/Paralegal Assistant
Inabnit & Dingle, P.A.
Conway , SC
2023.07 - 2023.11
Inabnitce, documented data and submitted materials to appropriate parties.
Account Representative
Mark Nash State Farm
Conway , SC
2020.04 - 2020.07
- Offered available products and solutions to meet diverse requirements.
- Interviewed prospective clients to gather information on financial needs and discuss any existing coverage.
- Upsold products to policyholders and potential new clients.
- Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns.
- Provided excellent customer service to ensure client satisfaction.
Head Teller
CresCom Bank
Conway , SC
2018.01 - 2020.05
- Verified amounts and integrity of every check or funds transfer
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction
- Balanced daily cash deposits and vault inventory with zero error rate
- Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs
- Identified and reported suspicious behavior to security personnel as appropriate
- Received cash and checks for deposit, including verifying amounts and endorsements and examining cash to prohibit acceptance of counterfeit bills
- Prepared official checks for customer and internal bank needs
- Processed customer transactions, including loan payments, safe deposit boxes and check-cashing
Customer Service Representative Supervisor
CresCom Bank
Conway , SC
2018.05 - 2020.04
- Monitored financial bookkeeping for accuracy and compliance, resolving identified discrepancies
- Boosted revenue, utilizing highly proficient collection methods while adhering to regulatory compliance protocol
- Increased branch sales, business development, customer service and credit analysis
- Directed daily operations for a retail bank, including branch sales, business development, customer service and credit analysis, creditworthiness of prospective customers
- Monitored daily operations and supported Branch Manager in necessary duties
- Boosted customer base, acquiring new customers identifying needs to deliver relevant products
- Supervised personnel and operations in the absence of branch manager
- Developed strategy to achieve target sales goals
Assistant Manager
Essa Bancorp Inc.
Stroudsburg , PA
1990.08 - 2019.10
- Managed personnel scheduling, facilitating adequate coverage to meet demand
- Supervised teller line staff
- Review and approve AML (money laundering) program
- Balance vault, order/sell shipment to Dunbar (armored shipment)
- Solicit business and develop strategic contacts
- Assist supervises with creating new affiliations between leaders and community going out on business calls
- Cross-sell banking services and products to clientele
- Directed daily operations for a retail bank, including branch sales, business development, customer service and credit analysis, creditworthiness of prospective customers
Education
Associate of Applied Science - Paralegal Studies/ Business
Horry Georgetown Technical College
Conway, SC06.2024
Skills
- Exceptional customer service
- Flexible
- Real Estate Law closer
- Decision-making ability
- Strong work ethic
- Account development
- Product and service knowledge
- Prospecting and networking skills
- Risk assessments
- Policies and procedures
- Customer relations
- Retail Operations Management
- Motivational leadership style
- Accounts reconciliation
- Multi-task
- Loyal
- Office Management
- Billing Statements
- Microsoft Office
- Client Billing
Certification
SC Notary
Loan NMLS#
Timeline
Legal Assistant/Paralegal Assistant
Inabnit & Dingle, P.A.
2023.07 - 2023.11
Account Representative
Mark Nash State Farm
2020.04 - 2020.07
Customer Service Representative Supervisor
CresCom Bank
2018.05 - 2020.04
Head Teller
CresCom Bank
2018.01 - 2020.05
Assistant Manager
Essa Bancorp Inc.
1990.08 - 2019.10
Associate of Applied Science - Paralegal Studies/ Business
Horry Georgetown Technical College
SC Notary
Loan NMLS#
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