Erica Minor

• Managed incoming calls and directed inquiries to appropriate departments, enhancing communication flow.
• Greeted and assisted patients, ensuring a welcoming environment.
• Scheduled appointments using electronic medical record systems.

Monitored visitor logs and issued security badges, ensuring compliance with safety protocols.

Received, sorted, and distributed daily mail and packages, facilitating efficient office operations.

• Managed incoming and outgoing correspondence for veteran service requests.
• Organized files and records to ensure easy retrieval and compliance.
• Coordinated appointments for veterans with service representatives.

Make copies, file paperwork and fax, and distribute mail daily.

Answer switchboard telephone and transfer calls to all Administrators.

• Maintained organized filing systems for efficient document retrieval.
• Assisted in scheduling meetings and coordinating logistics for events.
• Processed incoming correspondence and distributed to appropriate departments.

Answer phones and transfer callers to appropriate personnel daily.