Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Erica Morgan

Long Beach

Summary

LVN with 15 years of medical experience. Supervising Primary Care and Multi-specialty departments. Management skills with a max of 15 direct reports including several clinical providers, quality control auditing skills and minor utilization. 6 years of Home Health, strong clinical skills, bed side manors, patient advocate and strong and leadership skills.

Overview

15
15
years of professional experience
1
1
Certification

Work History

LVN Internal Med/Family Practice Supervisor

Optum- Formerly Known As Davita Healthcare Partner
09.2019 - Current
  • Conducts monthly staff meetings to evaluate departmental needs and to communicate operational updates
  • Mentors and trains teammates in collaboration with department specific needs
  • Daily, weekly staff schedule implementation and management based on provider needs
  • Facilitate skills validation for Medical Assistants
  • Assists with Quality Metrics, Comprehensive Health Assessment Programs (CHAPS) formally HCC research, telephone call procedures, and patient follow up procedures
  • Uses, protects, and discloses our patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
  • Works in collaboration with a clinician to prepare, monitor and discharge patients after a procedure
  • Enters teammates performance maintenance plans
  • Enters medical billing charges for services rendered in EHR
  • Assists Site Administrator in ensuring compliance in licensing, certification and competencies
  • Assists clinician and licensed nursing teammates in responding to patient emergency situations as per Emergency Response Protocols

LVN, Home Health

Aveanna Healthcare
02.2018 - Current
  • Assist with patient transfer and ambulation
  • Tracheal suction and tracheal care
  • Assisted patients with therapy exercises as specified by the care team
  • Monitor patient and Ventilator settings
  • Keep accurate records of patients' care, condition and progress
  • Followed safe lifting techniques and individual resident lifting instructions
  • Helped residents with bathing, dressing, feeding, lifting and transferring
  • Administered feedings and medication via G tube slow bolus
  • Take and recorded patients' temperature, pulse and blood pressure
  • Assist patients with mobility, including helping them in and out of bed, wheelchair usage and automobile travel

LVN, Allergy/ Urgent Care Per Diem

DaVita HealthCare Partners
01.2016 - 08.2019
  • Managed Allergy department with a 300+ patient panel
  • Allergy injection and administration
  • Medication administration
  • Monitored patient reactions to allergy injections and carefully documented progress
  • Start IV fluid therapy
  • Education patients on treatment outcomes and pcp follow ups
  • Allergen prep and dilution
  • Monitored patient reactions to allergy injections and carefully documented progress
  • Follow proper Allergy regimens
  • Authorized allergy serum refills and provided detailed prescription information to pharmacies
  • Liaised between patients and physicians to ensure patient comprehension of treatment plans
  • Demonstrated ability to lead and motivate outstanding teamwork
  • Trained new staff on quality control procedures
  • Inventory and supplies ordering

Medical Assistant

DaVita HealthCare Partners
11.2009 - 11.2016
  • Tested and recorded blood glucose levels
  • Provided pre- and post-operative care
  • Performed clerical duties, such as word processing, data entry, answering phones and filing
  • Monitored vital signs, such as blood pressure and pulse
  • Performed procedures and uses equipment as delegated by a licensed professional, including blood draws, foley catheter removal and EKGs
  • Monitored expiration of medical supplies and medications
  • Assisted nurses with wound care for pressure ulcers, bed sores, and surgical site wounds.

Education

Vocational Nursing

Homestead Schools, Inc
Torrance, CA
2013

Medical Assistant

Infotech Career College
Paramount, CA
2009

Skills

  • Interpersonal relationship and collaboration skills
  • Phlebotomy\Training and mentoring
  • Organizational complex problem solver
  • Immunology
  • Allergen prep and dilution
  • Tracheal care
  • Staff Management
  • Ventilator maintenance
  • IV insertion and therapy
  • Laboratory maintenance
  • Home Health and patient teaching
  • Care management
  • Leadership
  • Inventory oversight
  • Quality Control and Infection Control
  • Minor Project Mangement skills

Certification

  • IV Certification and blood draw
  • CPR  (BLS) American Heart Association

Timeline

LVN Internal Med/Family Practice Supervisor

Optum- Formerly Known As Davita Healthcare Partner
09.2019 - Current

LVN, Home Health

Aveanna Healthcare
02.2018 - Current

LVN, Allergy/ Urgent Care Per Diem

DaVita HealthCare Partners
01.2016 - 08.2019

Medical Assistant

DaVita HealthCare Partners
11.2009 - 11.2016

Vocational Nursing

Homestead Schools, Inc

Medical Assistant

Infotech Career College

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Erica Morgan