Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Manager
Open To Work

Erica Mulkey

Rome,GA

Summary

Dynamic manager with a proven track record at Krystals Restaurant, excelling in team leadership and customer service. Enhanced employee productivity and engagement while maintaining a safe environment. Skilled in time management and decision-making, consistently resolving disputes to elevate customer satisfaction and ensure high-quality service delivery. I can also work with the elderly. I had a job as a CNA when iI was younger with a friend of mine. I got my CNA certification, but my friend didn't wanna go and she was my ride to and from work .

Overview

7
7
years of professional experience

Work History

Manager

Krystals Resturant
04.2015 - 01.2020
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.

Manager

Burger King
02.2013 - 10.2015
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

No Degree -

Dalton High School
Dalton, GA

Skills

  • Customer service
  • Team leadership
  • I can work with the elderly
  • Time management
  • Decision-making

Work Preference

Work Type

Full TimePart Time

Timeline

Manager

Krystals Resturant
04.2015 - 01.2020

Manager

Burger King
02.2013 - 10.2015

No Degree -

Dalton High School

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Erica Mulkey