Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

ERICA MURILLO

Summary

To acquire a position with an opportunity for professional growth in an organization where advancement is based on skills and contribution.

Professional in medical support, adept in managing administrative tasks and ensuring smooth back office operations. Skilled in patient record management, appointment scheduling, and handling sensitive information with confidentiality. Strong focus on team collaboration, adapting to changing needs, and driving results. Reliable and organized, consistently contributing to efficient and effective healthcare delivery.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Back Office Medical Assistant

West Dermatology
400 Newport Center Dr Suite #702, Newport Beach
01.2025 - Current

Escort patients to and from the exam room,preparing the patient for their examination.

Enter complete medical histories along with patients current medications into chart.

Assist the Physician/Provider in the room by scribing the notes in the patients medical record.

Assist with setting up biopsies,excisions,suture removals, and cosmetic procedures.

Prepare and collect path/lab specimen, notify patients of results, and schedule follow-up appointments. Daily cleaning and organizing exam rooms, also stocking rooms.

Laboratory maintenance that include cleaning and autoclaving instruments.

Front Office Medical Assistant

Dr. Ulmer & Wu Dermatology
Long Beach, CA
03.2023 - 06.2024
  • Oversaw patient intake process by greeting patients and providing essential forms. Managed verification of patients' insurance information. Coordinated appointment scheduling and filing to improve office efficiency.

Shift Leader

Hopscotch
01.2017 - 01.2022
  • Handling day to day operations necessary to run a full Restaurant and Bar. Task Include taking inventory, managing staff when supervisor is away, maintaining organization and cleanliness, placing orders for the kitchen and bar. Duties also include logging daily cash flows, monitoring sales throughout the day and scheduling a full staff.

Certified Nurse Assistant

Citrus Valley Hospital
01.2009 - 01.2016
  • Responsible for supporting medical staff in administering care to patients with various injuries, illnesses or disabilities. Duties included helping patients bathe and maintain proper hygiene, feeding patients and ensuring they take their medication and assessing their patients’ vital signs to notify staff or any changes.

Education

Transfer Program - Registered Nurse, Health Science

Cal-State Fullerton University
01.2013

Associate’s Degree - Registered Nurse, Health Science

Mount San Antonio College
01.2009

Certified Medical Assistant - Health

Mount San Antonio College
Walnut, CA
01.2024

Skills

  • Self-motivated, punctual, leadership experience, very comfortable working with a team or solo, communication expert, fast learner, computer skills, experienced with Microsoft Excel, PowerPoint, Word and various company-based programs
  • Injections administration
  • Vital signs monitoring
  • HIPAA compliance
  • Medication preparation
  • Clinical documentation
  • Patient scheduling
  • Laboratory specimen collection

Accomplishments

  • Recognized for outstanding dedication to patient care.
  • Successfully transitioned facility to use of NexGen
  • Recognized for going above and beyond the call of duty.

Certification

  • CMA - Certified Medical Assistant
  • CNA - Certified Nurse Assistant
  • LVN Training - inprogress
  • Manager/Leader Skills

Timeline

Back Office Medical Assistant

West Dermatology
01.2025 - Current

Front Office Medical Assistant

Dr. Ulmer & Wu Dermatology
03.2023 - 06.2024

Shift Leader

Hopscotch
01.2017 - 01.2022

Certified Nurse Assistant

Citrus Valley Hospital
01.2009 - 01.2016

Associate’s Degree - Registered Nurse, Health Science

Mount San Antonio College

Transfer Program - Registered Nurse, Health Science

Cal-State Fullerton University

Certified Medical Assistant - Health

Mount San Antonio College