Erica Nalls
The Finley Group
St.Clair Shores,MI
2027
years of professional experience
Dedicated professional with expertise in culinary arts and customer service. Known for creating customized meal plans and enhancing passenger experiences through effective communication and adaptability.
Work History
Lyft Driver
- Navigated city routes efficiently to ensure timely passenger pickups and drop-offs.
- Provided excellent customer service, addressing passenger inquiries and concerns promptly.
- Adapted to changing traffic conditions and passenger preferences to enhance ride quality.
- Maintained vehicle cleanliness and performed routine safety checks to ensure operational readiness.
Private Chef
21 Years 5 Months- Prepared and presented gourmet dishes for private events, maintaining consistency in quality and presentation.
- Developed customized meal plans tailored to clients' dietary preferences and nutritional needs.
- Sourced high-quality ingredients from local markets to ensure freshness and sustainability.
- Implemented efficient kitchen workflows to enhance productivity and reduce food waste.
Medical Receptionist
3 Years 4 Months- Assisted patients with insurance verification and eligibility checks efficiently.
- Managed patient scheduling and appointment bookings using electronic health record system.
- Maintained organized medical records and ensured compliance with HIPAA regulations.
- Coordinated communication between patients, healthcare providers, and administrative staff.
Medical Receptionist
3 Years 4 Months- Implemented process improvements to streamline front desk operations and enhance patient experience.
- Handled incoming calls, directed inquiries, and addressed patient concerns promptly.
- Trained new reception staff on procedures, software usage, and customer service standards.
- Monitored office supplies inventory, placing orders to ensure adequate stock levels for daily operations.
Education
Professional Certified Culinarian - Culinary Arts
Skills
Customer service
Collaboration
Trustworthiness
Time management
Reliability
Route optimization
Teamwork
Team collaboration
Timeline
Medical Receptionist
Michigan Neurology Associates
05.2008 - 09.2011Read More
Private Chef
The Finley Group
03.2005 - CurrentRead More
Medical Receptionist
Kresge Eye Institute
06.1997 - 10.2000Read More
Lyft Driver
Lyft Driver Hub
2017 - CurrentRead More
Dorsey Culinary Academy
Professional Certified Culinarian from Culinary Arts
Read More