Sterling Daniels
Wahiawa,HI
Summary
Highly disciplined professional with 11+ years in the United States Army, specializing in sUAS COTS maintenance, counterfire radar operations, and team leadership. Proven track record of training and mentoring 300+ Soldiers while maintaining mission-critical systems at peak readiness in high-pressure environments. Experienced in coordinating with commercial vendors to resolve technical issues, manage equipment sustainment, and improve operational performance. Backed by a two-year Public Safety vocational program with certifications in First Aid ADD & CPR Certification; OSHA Career Safe Examination; National Academies of Emergency Dispatch - Emergency Telecommunications Examination; National Occupational Competency Testing Institute (NOCTI) Assessment - Criminal Justice; and Workplace Readiness Skills for the Commonwealth Examination. Brings additional hands-on experience in HVAC support, inventory management, and customer-focused roles. Recognized for reliability, adaptability, and the ability to execute under pressure.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Lyft Driver
Lyft
Wahiawa, Hawaii
01.2026 - Current
- Provided safe, reliable transportation while maintaining high customer satisfaction ratings
- Provided exceptional customer service in fast-paced, dynamic environment, enhancing rider experiences
- Optimized navigation and time management to achieve on-time pickups and drop-offs
- Processed cashless transactions and addressed rider concerns with professionalism, ensuring satisfaction
- Maintained vehicle cleanliness, safety, and readiness for daily operations
sUAS Maintenance & Logistics NCOIC
US Army
Wahiawa, Hawaii
10.2025 - Current
- Maintain and repair commercial off-the-shelf (COTS) unmanned aircraft systems, ensuring high operational readiness
- Troubleshoot hardware/software issues and perform system updates to sustain mission-capable equipment
- Supervise and train personnel on proper operation, maintenance, and accountability of sUAS platforms
- Advised leadership on sUAS capabilities, integration, and sustainment strategies, influencing operational decision-making
- Liaised with manufacturers and vendors for technical support, warranty actions, and parts procurement, enhancing service response times
- Coordinated with distributors to resolve system deficiencies, optimizing equipment performance and reliability
Counterfire NCO
US Army
Wahiawa, Hawaii
10.2024 - 10.2025
- Detect, track, and analyze enemy indirect fire threats using radar systems to provide timely counterfire solutions
- Processed and disseminated targeting data to facilitate rapid response and safeguard friendly forces
- Operated and maintained counterfire radar systems to ensure optimal operational readiness
- Advised leadership on enemy threat patterns and battlefield intelligence to enhance strategic decision-making
- Supervise and train Soldiers on radar operations, reporting procedures, and system maintenance
- Enforce accountability and maintenance standards for sensitive equipment in field and garrison environments
Crew Team Member
Dominos Pizza Inc.
Temple, Texas
11.2022 - 05.2024
- Delivered high-volume customer service by operating POS systems, handling transactions, and resolving customer needs efficiently
- Prepared and assembled food orders in a fast-paced environment while maintaining quality and sanitation standards
- Managed order flow from preparation to delivery, ensuring accuracy and timely service while conducting daily food prep and maintaining inventory levels for uninterrupted operations
- Executed opening/closing duties, including cash handling, stock organization, and maintaining workspace cleanliness to support efficient operations
Field Artillery Radar Operator
US Army
Fort Carson, Colorado
09.2014 - 10.2023
- Directed real-time detection, tracking, and dissemination of indirect fire data to enable rapid targeting and protection of friendly forces
- Led and managed a radar section of approximately five Soldiers, overseeing daily operations and mission execution in support of counterfire operations
- Supervised, trained, and mentored over 300 Soldiers, enhancing proficiency in radar operations, maintenance, and reporting procedures.
- Advised leadership on radar capabilities, system limitations, and tactical employment in dynamic operational environments Enforced standards, discipline, and safety across section operations in both field and garrison settings
HVAC Assistant
Absolute Comfort Heating & Cooling
Virginia Beach, Virginia
01.2012 - 09.2014
- Assisted in installation, maintenance, and removal of residential HVAC systems, enhancing comfort and efficiency for homeowners
- Supported system tear-downs and full installs, ensuring accurate setup, alignment, and optimal functionality
- Operated hand and power tools to complete installations safely and efficiently Prepared job sites, staged materials, and maintained a clean, organized work environment
- Followed safety procedures and assisted lead technicians in troubleshooting and system checks
Education
High School Diploma -
Ocean Lakes High School
Virginia Beach, VA09-2014
Certificate - Public Safety
Virginia Beach Technical And Career Education
Virginia Beach, VA09-2014
Skills
- Customer service
- Customer relationship management
- Problem resolution
- Time management
- Critical thinking
- Dependable and responsible
- Attention to detail
- Team building
- Team leadership
- Analytical
- Problem solving
- Quality assurance
- Conflict resolution
- Cultural awareness
- Basic first aid and CPR
- Organization
- Customer engagement
- Route optimization
- Parts procurement
- Strategic advising
Certification
- Public Safety Program (Career & Technical Education) Vocational Certificate
Military Schools
- Combat Life Saver Course (2014-2016-2018)
- Basic Leaders Course (2019)
- Advanced Leaders Course (2022) - Superior Academic Graduate
- Technical Transportation of Hazardous Material (2023)
- Senior Leaders Course (2025)
Timeline
Lyft Driver
Lyft
01.2026 - Current
sUAS Maintenance & Logistics NCOIC
US Army
10.2025 - Current
Counterfire NCO
US Army
10.2024 - 10.2025
Crew Team Member
Dominos Pizza Inc.
11.2022 - 05.2024
Field Artillery Radar Operator
US Army
09.2014 - 10.2023
HVAC Assistant
Absolute Comfort Heating & Cooling
01.2012 - 09.2014
High School Diploma -
Ocean Lakes High School
Certificate - Public Safety
Virginia Beach Technical And Career Education