Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erica Norris

Fairdale,Ky

Summary

Accomplished Radiation Service Technician with over 25 years of customer service excellence, including a pivotal role at Clariant. Expert in radiation safety and regulatory compliance, demonstrated through meticulous sample analysis and equipment management. Certified in radiation and DOT training, I blend technical proficiency with exceptional organizational skills to enhance operational efficiency and client satisfaction.

Overview

14
14
years of professional experience

Work History

Radiation Service Technician

Clariant
Louisville, Kentucky
04.2019 - 05.2020

My job was to formulate calculations from taking samples of water and surface areas to detect how much radiation was found. I used FedEx to send out samples to clients. Tested trailer trucks before and after deliveries for levels of radiation I was also in charge of respirators and safety equipment/PPO.

Office Assistant

Stivers Heating and Air Conditioning
Louisville, KY
10.2006 - 03.2017
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.

Education

High School Diploma - General

Iroquois High School
Louisville, KY
06.2001

Skills

Worked sales for five years

Certified in radiation training, including radiation DOT training

Great customer service skills(I have worked customer service for combined total of over 25 years)

Great organizational skills

And able to run computers in cash registers

Timeline

Radiation Service Technician

Clariant
04.2019 - 05.2020

Office Assistant

Stivers Heating and Air Conditioning
10.2006 - 03.2017

High School Diploma - General

Iroquois High School
Erica Norris