Erica Oliver
Hoover,AL
Summary
Attentive and focused healthcare professional offering hands-on experience in hospital environments. Successful in quickly building rapport with patients and families. Highly proficient in patient care, assessments, medication administration and health education.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Endoscopy Technician
UAB Medicine
06.2022 - Current
- Sterilizes and prepares rooms and equipment, such as scopes, before and after procedures as directed
- Supports and assists physicians and registered nurses with procedures as directed
- Verifies proper equipment functioning and performs safety checks
- Maintains and/or repairs endoscopic equipment
- Collects and delivers specimens collected during procedures, ensuring the field remains sterile
- Assists in patient intake, transport, paperwork, and recordkeeping of physician observations, as directed
- Places devices to monitor vital signs on patients, including blood pressure cuffs, surgical cautery pads, cardiac monitoring electrodes, pulse oximeter sensors, and nasal cannulas.
Triage Medical Assistant
Gastro Health
08.2020 - 09.2022
- Basic triage tasks such as charting patients medications, vitals, medical history and updating the patients personal information into the eClinicalWorks
- Assist Physicians with tests and procedures
- Assist Physicians in scheduling procedures and appointments
- Send medication refills to the pharmacy.
Dialysis Technician-Temp
DAVITA DIALYSIS KIDNEY CARE
12.2019 - 08.2020
- Be responsible for assembling and maintaining dialysis machines, monitoring patients undergoing dialysis treatment, and maintaining the highest safety and cleanliness standards when operating the machines, among other duties.
Customer Service Representative
T-Mobile
10.2012 - 08.2019
- Resolve customer complaints via phone, email, mail, or social media
- Use telephones to reach out to customers and verify account information
- Greet customers warmly and resolve problems or provide satisfaction for calling.
Education
High School Diploma -
University of South Alabama
Mobile, ALAssociate of Science - Nursing
Wallace State Community College - Hanceville
Hanceville, AL08.2024
Associate of Science - Practical Nursing
Wallace State - Hanceville - Alabama
Hanceville, AL12.2023
Skills
- Vital Signs
- Therapeutic Communication
- Caregiving
- Medical Terminology
- Patient Care
- EMR systems
- Leadership and Advocating
- Anatomy Knowledge
- Computer science
- Surgical
Certification
- CNA
- BLS for Healthcare Providers
- First Aid Certification
Timeline
Endoscopy Technician
UAB Medicine
06.2022 - Current
Triage Medical Assistant
Gastro Health
08.2020 - 09.2022
Dialysis Technician-Temp
DAVITA DIALYSIS KIDNEY CARE
12.2019 - 08.2020
Customer Service Representative
T-Mobile
10.2012 - 08.2019
High School Diploma -
University of South Alabama
Associate of Science - Nursing
Wallace State Community College - Hanceville
Associate of Science - Practical Nursing
Wallace State - Hanceville - Alabama
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