Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erica Olson

Lake Stevens,WA

Summary

Target- driven Amazon associate with over 2+ years of experience with in warehouse operations. Dedicated employee with extensive experience in problem solve. Demonstrated success by improving operations and systems that have directly resulted in higher customer satisfaction ratings for timely delivers and lower missed CPT's. Achieving results by Identifying recurring barriers then investigating possible solutions where they were needed. Determined these solutions and there positive impacts by applying new ideas and doing a post-evaluation to determine there success. Communicated the newly found solutions to leaders while passing this new information and training to fellow team mates. Resulting in a significant contribution with a lasting effect for PAE2 and our customers. Skilled in cross-function collaboration, data analysis, and process optimization, proven commitment to delivering exceptional results.

Overview

6
6
years of professional experience

Work History

FC Associate Out Bound Problem Solver

Amazon
Arlington, WA
08.2023 - Current
  • Fist associate apart of PAE2 problem solve dept. Knowledge in all problem solving duties.
  • Skilled Learning ambassador assisting in training associates in all areas of outbound.
  • Auditing and inspecting shipments and resolving discrepancies. Dedicated to efficiently rotating inventory .
  • Proficient in Critical pull times and reports resulting in minimizing late shipments while maximizing customer satisfaction.
  • Contributes to front-end team success,assisting P.A's managers and fellow associates in multiple dept with diverse tasks.

FC Associate

Amazon Fresh
Lake City, WA
01.2022 - 08.2023
  • Proficiency in using various technologies,and Order accuracy.
  • Consistently Maintained picking and packing with high speed and accuracy while always practicing safety standards.
  • Organized food storage areas to maximize capacity, minimize accidents and maintain proper product temperature requirements.

Polished

Self-employed
Lynwood, WA
09.2018 - 10.2021
  • Owner and founder of small business providing mobile salon services. Responsibilities included daily operations, accounting, marketing, management and budgeting.
  • Customized styles, services and products to suit clients for weddings and special events creating a reputation in high quality services earning trust with clients.

Senior Stylist

Regis Salon
Everett, WA
  • Optimizing staff schedules,reducing conflicts,assisted with inventory opened and closed register's, provided all professional hair salon services.
  • Mentored and coached staff to enhance growth and productivity.

Education

Cosmetology -

Paroba College of Cosmetology
Everett, WA
12-2011

GED -

Everett Community College
Everett, WA
10-2005

Skills

  • Proficient at exceeding daily expectations
  • Fast learner
  • innovative and exceptional problem solver
  • Deligent
  • Multitasking and Prioritization
  • Manual labor skills
  • Team player
  • Adaptable
  • Dependable independent worker
  • Leadership
  • Courteous with strong service mindset
  • Strong work ethic
  • Consistent at high productivity and accuracy
  • Employee supervision
  • Pack, Sort, Stow, Damages & more
  • Knowledge in out bound software

Timeline

FC Associate Out Bound Problem Solver

Amazon
08.2023 - Current

FC Associate

Amazon Fresh
01.2022 - 08.2023

Polished

Self-employed
09.2018 - 10.2021

Senior Stylist

Regis Salon

Cosmetology -

Paroba College of Cosmetology

GED -

Everett Community College
Erica Olson