Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Languages
Timeline
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Janet Morales

Bayonne,NJ

Summary

A highly motivated and adaptable professional with a strong foundation in patient care from clinical rotations during my first semester of nursing school. I bring excellent organizational skills, problem-solving abilities, and leadership experience gained from my tenure at Amazon, where I excelled in team training, process improvement, and managing complex tasks under pressure. My experiences have honed my ability to work effectively in fast-paced environments while maintaining attention to detail and prioritizing quality outcomes.

With a passion for healthcare and a commitment to delivering compassionate, patient-centered care, I am eager to apply my skills and further develop my clinical expertise as a Patient Care Technician. My education and hands-on training in nursing fundamentals, combined with my proven ability to learn quickly and adapt to new challenges, position me to make meaningful contributions to any healthcare team. I am driven to expand my knowledge, build my professional network, and grow within the healthcare field to achieve my long-term goal of becoming a nurse.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Fulfillment Associate / Problem Solver / CPT Chaser / Shipdocker / Learning Ambassador

Amazon Fulfillment Center
01.2022 - 09.2024
  • Demonstrated efficiency and precision as a Fulfillment Associate, sorting and packaging orders while ensuring swift and accurate dispatch
  • Elevated to Problem Solver, skillfully identifying and resolving issues with returned packages, mislabels, and customer order discrepancies, consistently improving processing times and accuracy
  • Progressed to CPT Chaser, collaborating across departments to ensure timely, compliant processing of orders, meeting deadlines, and adhering to safety regulations, including hazmat labeling
  • Performed as a Ship docker, ensuring accurate placement and transport of packaged orders for domestic and international delivery
  • Promoted to Learning Ambassador, tasked with training new hires and cross-departmental employees
  • Provided thorough instruction on resolving package issues, managing inventory, and correcting labels, reinforcing leadership and expertise in the Problem Solver role

Stock Person / Night Shift Closer

Dunkin' Donuts
04.2020 - 01.2021
  • Efficiently maintained stock levels to ensure consistent product availability throughout shifts
  • Prepared coffee and donuts, contributing to customer satisfaction through quality service and workplace cleanliness
  • Independently managed closing responsibilities, ensuring readiness for the next day’s operations

Education

Associate of Applied Science - Nursing

CUNY- College of Staten Island
Staten Island, NY
05-2026

Highschool diploma - undefined

Bayonne High School
06.2021

Skills

  • Leadership and training experience (eg, mentoring new hires at Amazon)
  • Proficient with multiple software platforms and adaptable to new technologies
  • Effective team collaboration and communication skills
  • Assisting with Activities of Daily Living (ADLs)
  • Monitoring and recording vital signs (eg, blood pressure, pulse, respiratory rate)
  • Experience with dressing changes and wound care
  • Familiarity with electronic medical records (EMR) and documentation
  • CPR and Basic Life Support (BLS) certified
  • Proficient in basic nursing techniques learned during clinical
  • Effective in managing stressful situations with professionalism

Accomplishments

  • Promoted multiple times at Amazon due to exceptional leadership, problem-solving abilities, and consistent high performance.
  • Successfully trained and developed employees, enhancing team productivity and operational efficiency.
  • BLS certified: Proficient in life-saving procedures, including Basic Life Support (BLS) techniques for adults and children.
  • Successfully applied clinical and classroom knowledge to deliver quality patient care during clinical rotations.
  • Clinical Experience accomplishments: Provided hands-on patient care, including assisting with activities of daily living (ADLs), monitoring vital signs, and ensuring patient comfort and safety in a clinical setting.

Certification

  • BLS Certified with an American Heart Association certificate

Languages

Spanish
Professional Working

Timeline

Fulfillment Associate / Problem Solver / CPT Chaser / Shipdocker / Learning Ambassador

Amazon Fulfillment Center
01.2022 - 09.2024

Stock Person / Night Shift Closer

Dunkin' Donuts
04.2020 - 01.2021

Highschool diploma - undefined

Bayonne High School

Associate of Applied Science - Nursing

CUNY- College of Staten Island
Janet Morales