Erica Page
Allentown,NJ
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
15
15
years of professional experience
Work History
Server
Bella Sogna
Bradley Beach, New Jersey
06.2015 - 06.2017
- Provided exceptional customer service to enhance dining experiences.
- Assisted in menu recommendations to guide guest choices.
- Processed orders accurately using point-of-sale systems.
Flight Attendant
United Airlines
Denver, Colorado
01.2008 - 03.2016
- Ensured passenger safety by conducting pre-flight safety briefings and inspections.
- Assisted passengers with boarding processes and seating arrangements efficiently.
- Managed in-flight service, including food and beverage distribution to passengers.
Server
Red Lobster
Toms River, New Jersey
05.2002 - 07.2008
- Provided exceptional customer service to enhance dining experiences.
- Ensured every customer received attentive service to enhance their experience
- Maintained a positive demeanor to create a welcoming atmosphere for customers
Education
Lacey Township High School
Forked River, NJSome College (No Degree) - Psychology
Ocean County College
Toms River, NJSome College (No Degree) - Nursing
Neumann University
Aston Mills, PASkills
- Point-of-sale operation
- Order management
- Menu knowledge
- Customer service
Public interaction
Multitasking
Career-oriented
Affiliations
- Cheer coach for mighty might pop warner
- Have 2 children who I absolutely adore
- Communicating is a passion of mine
Timeline
Server
Bella Sogna
06.2015 - 06.2017
Flight Attendant
United Airlines
01.2008 - 03.2016
Server
Red Lobster
05.2002 - 07.2008
Lacey Township High School
Some College (No Degree) - Psychology
Ocean County College
Some College (No Degree) - Nursing
Neumann University