Erica Parker
Gorham
Summary
Results-oriented Human Resource Manager with a strong background in retail environments. Proven track record of partnering strategically with leadership to enhance associate engagement, drive compliance, and support talent development initiatives. Adept at full-cycle recruiting, employee relations, policy interpretation, and fostering a high-performance culture aligned with company values.
Overview
24
24
years of professional experience
Work History
Associate Relations Manager
Hannaford Bros. Co.
01.2005 - Current
- Acted as a strategic partner to store and district leadership, contributing to improved Associate Engagement Survey (AES) results and fostering a culture of continuous improvement.
- Served as a role model in exercising sound judgment when handling sensitive associate relations matters with integrity and transparency.
- Ensured compliance with company policies, employment laws, and ethical standards across all Associate Relations (AR) functions.
- Directed full-cycle recruiting, hiring, and onboarding processes, attracting top-tier retail talent aligned with organizational needs and culture.
- Served on the district Talent Growth Committee, supporting long-term development of internal talent pipelines and succession planning efforts.
- Trained department leaders on key AR issues including conflict resolution, respect in the workplace, and performance counseling.
- Guided leaders and associates in adopting behaviors that support a high-performance culture, enhancing overall team effectiveness.
Policy Committee Facilitator
Hannaford Bros. Co.
12.2007 - 06.2010
- Facilitated Corporate Policy Committee meetings
- Worked closely with Committee Tri-Chairs (VP Comp & Wellness, VP Associate Relations, Director Corporate/Distribution Associate Relations) to establish meeting agendas and facilitate broad discussion
- Worked with Committee members to manage assignment time lines and keep policy review/revision/development process moving forward
- Published meeting minutes and maintained policy archives and records
- Assisted with the communication and delivery process when policies were created or revised
Assistant Manager
Seacoast Fun Park
05.2001 - 07.2006
- Delegated projects to employees
- Interviewed, hired and trained all new employees including new general managers in two locations
- Prepared weekly work schedules and staff hours for payroll
- Created an analysis of the park revenues for the previous three years
Employment Coordinator
Hannaford Bros. Co.
05.2003 - 01.2005
- Assisted in coordinating pharmacy and retail management recruiting programs
- Worked with Compensation to post jobs and create offer letters
- Scheduled interviews and administered assessment tests
- Assisted hiring managers and candidates in the process of filling a position
- Created a procedure for posting volunteer opportunities
Education
Bachelor of Arts - Sociology
Mary Washington College
Fredericksburg, VASkills
- Strategic HR Partnership
- Talent Acquisition & Onboarding
- Associate Engagement & Retention
- Conflict Resolution & Coaching
- HR Compliance & Policy Enforcement
- Performance Management
- Succession Planning & Career Development
- HR Training & Facilitation
- Diversity, Equity & Inclusion
Timeline
Policy Committee Facilitator
Hannaford Bros. Co.
12.2007 - 06.2010
Associate Relations Manager
Hannaford Bros. Co.
01.2005 - Current
Employment Coordinator
Hannaford Bros. Co.
05.2003 - 01.2005
Assistant Manager
Seacoast Fun Park
05.2001 - 07.2006
Bachelor of Arts - Sociology
Mary Washington College