Erica Pearce
Wichita,KS
Summary
Dedicated with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
17
17
years of professional experience
Work History
PDC Nurse Aid
Phoenix Home Health and Hospice
01.2024 - Current
- Maintained accurate and detailed records of patient progress, aiding in the assessment of care plan effectiveness.
- Monitored vital signs and reported changes in patient conditions to the supervising nurse promptly, facilitating timely interventions.
- Delivered exceptional personal hygiene assistance, upholding dignity and respect for each patient throughout the end-of-life journey.
- Assisted patients with daily living activities, improving their overall quality of life during end-of-life care.
- Administered medications as prescribed by physicians, ensuring proper dosage and adherence to treatment plans.
- Assisted patients with mobility exercises and transfers, promoting physical activity and reducing risks of injury or falls.
- Performed light housekeeping tasks, creating a clean and comfortable space for patients during their time at home hospice care.
Caregiver
Pearce Trust
06.2021 - 12.2023
- Managed patient medications, ensuring accurate dosages and timely administration.
- Monitored vital signs and reported any abnormalities to healthcare providers promptly.
- Facilitated patient mobility by assisting with transfers, ambulation, and exercises as prescribed by therapists.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Coordinated medical appointments for efficient scheduling and minimized conflicts or overlaps in care provision.
CSR, Records, Executive Assistant
FlightSafety Textron Aviation
02.2012 - 05.2021
- Maintained accounts payable invoices and processing monthly sales report.
- Assist with creating client roster report and other enterprise reports as needed by center.
- Streamlined operations by implementing digital solutions for client schedules, client records and training materials, enhancing accessibility and reducing paper consumption.
- Scanned paper records to transfer to digital filing systems.
- Responsible for TSA application, processing and tracking.
- Responsible for issuing M-1 visa and visa invitation letters.
- Meticulously maintained client records, export compliance records and visitor logs.
- Ensured accurate processing of training completion documents and managed ROT dashboard.
- Mentored and trained entry-level customer support teammates, fostering skill development and promoting a collaborative work environment.
- Responsible for all domestic and international shipping and receiving of client records, course materials, tools, aircraft engines.
- In-house auditor providing detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Recognized with Customer Support Shinning Star award and GEM employee of the year award for exceptional performance and dedication to client satisfaction.
Logistics and Inventory Specialist
KanPak
03.2008 - 02.2012
- Completed data entry tasks with accuracy and efficiency.
- Implemented barcode scanning technology within the warehouse, speeding up item retrieval times during order fulfillment and inventory accuracy.
- Sorted documents and maintained organized filing process.
Education
Human Resource -
Friends University
Associates of Science Degree -
Cowley College
Certified -
CPR & AED
Skills
- SalesForce
- CRM
- SAP
- Microsoft Office
- Customer Service-Oriented
- Administrative Support
- Dependability
- Ability to work in fast-paced and stressful environments
- Positive Attitude
- Attention to detail
- Building Customer Loyalty
- Communication and Active listening
Timeline
PDC Nurse Aid
Phoenix Home Health and Hospice
01.2024 - Current
Caregiver
Pearce Trust
06.2021 - 12.2023
CSR, Records, Executive Assistant
FlightSafety Textron Aviation
02.2012 - 05.2021
Logistics and Inventory Specialist
KanPak
03.2008 - 02.2012
Human Resource -
Friends University
Associates of Science Degree -
Cowley College
Certified -
CPR & AED
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