Erica Pearce
Green Sea,SC
Summary
Devoted professional with deep love of animals and readiness to take on any care assignments. Protects animals and guests from undue risks with careful management of animal spaces and behaviors. Team-oriented professional always ready to handle everything from administrative to facilities maintenance in tasks in support of animal care needs.
Skilled Dog Groomer with broad experience in grooming various breeds, ensuring safety and comfort during every process. Strong knowledge of breed-specific grooming techniques and understanding of dog behavior. Displayed ability to manage difficult dogs effectively while maintaining high standards of cleanliness and professionalism. Consistently recognized for building strong relationships with clients, leading to repeat business and positive reviews.
Overview
13
13
years of professional experience
Work History
Dog Groomer
Diva dogs day spa
Myrtle Beach , South Carolina
10.2020 - 02.2025
- Examined animals for injury or illness and documented symptoms for veterinarian review.
- Shared knowledge about canine nutrition strategies aimed at improving overall well-being.
- Researched new trends in dog grooming industry to stay up-to-date on best practices.
Dog Groomer
Dogs retreat
Latham , New York
08.2017 - 12.2019
- Examined animals for injury or illness and documented symptoms for veterinarian review.
- Educated customers on proper dog nutrition habits to promote overall pet health.
- Researched new trends in dog grooming industry to stay up-to-date on best practices.
- Used scissors to trim fur around the face, feet, and tail area in accordance with breed standards or customer requests.
- Monitored inventory levels of supplies necessary to perform grooming services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Bathed large number of animals during each shift.
- Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
- Cared for pets during owners' absences.
- Developed positive relationships with clients to ensure repeat business opportunities.
- Provided customers with information on proper dog grooming techniques and pet health care advice.
- Scheduled appointments for clients using online software programs.
- Delivered excellent service to pet owners to drive repeat business.
- Supported animal health by keeping areas clean, neat and properly sanitized.
- Reviewed pet records from daily visits and appointments, entering important data into system.
- Ensured safety of animals at all times by following established safety protocols.
- Bathed and groomed pets using gentle techniques.
- Cleaned ears, trimmed nails, plucked hair from ear canals, and brushed teeth.
- Bathed and dried dogs of all sizes, breeds, and temperaments.
Dog Groomer
PetSmart
Glenmont, New York
10.2011 - 08.2017
- Examined animals for injury or illness and documented symptoms for veterinarian review.
- Educated customers on proper dog nutrition habits to promote overall pet health.
- Researched new trends in dog grooming industry to stay up-to-date on best practices.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
GED -
Ravena Coeymans High School
Ravena, NY06-2007
Skills
- Nail clipping
- Patience and empathy
- Record keeping
- Fur cutting techniques
- Reliability and punctuality
- Dog breeds expertise
- Safety procedures
- Continuous learning attitude
- Grooming best practices
- Animal first aid
- Canine behavior
- Appointment scheduling
- Sanitation practices
- Ear cleaning techniques
- Pet grooming techniques
- Nail trimming
- Tool sanitation methods
- Clipper proficiency
- Scissor skills
- Customer service
- Paw pad care
- Relationship building
- Stress reduction techniques
- Facility policies and procedures
- Safe nail trimming
- Gentle restraint methods
- Pet waste removal
- Grooming and bathing
Timeline
Dog Groomer
Diva dogs day spa
10.2020 - 02.2025
Dog Groomer
Dogs retreat
08.2017 - 12.2019
Dog Groomer
PetSmart
10.2011 - 08.2017
GED -
Ravena Coeymans High School
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