ERICA PICKENS
Alpharetta,GA
Summary
Dynamic professional with extensive Executive Assistant experience, with experience in calendar management and account. Proven track record in enhancing executive engagement through innovative reporting and presentation design. Detail-oriented and organized, I thrive in fast-paced environments, delivering high-quality support and fostering strong communication across teams. Multi-talented Executive adept at operating in diverse capacities to achieve business goals. Proficient in a wide range of areas, including financial administration, revenue generation, and strategic planning. Hardworking and proactive leader with a disciplined execution.
Overview
18
18
years of professional experience
Work History
Executive Physician Leadership Solutions (EPLS) Associate
AMN Healthcare
12.2021 - 11.2025
- Provided executive support to search consultants and executive partners, including complex calendar management and travel coordination.
- Served as primary communication channel with client administrative teams to schedule intake meetings, progress calls, and interviews.
- Coordinated all candidate interviews and arranged travel accommodations with internal travel teams and external vendors.
- Produced high-quality client and candidate presentation materials, ensuring accuracy and branding.
- Managed expense reports, travel reimbursements, and corporate card reconciliation.
- Processed contracts, including job opening, closing, and invoicing.
- Maintained database and CRM systems to ensure accuracy and efficiency in search operations.
Sales Enablement Specialist
AMN Healthcare
07.2019 - 12.2021
- Delivered administrative support to Physician Leadership and multiple AMN Healthcare brands (B.E. Smith, Merritt Hawkins, EPLS).
- Led account research and outreach initiatives to support business development.
- Provided meeting support, reporting, and preparation of proposals and RFPs.
- Processed contracts and developed sales-support materials.
- Key Accomplishment: Created and distributed a biweekly 'Executives on the Move' report and designed branded congratulatory packets for newly promoted C-suite executives—enhancing executive engagement and brand visibility.
Senior Sales Support Specialist – Merritt Hawkins
AMN Healthcare
07.2016 - 07.2019
- Provided marketing and administrative support to a sales team of 10.
- Managed all contract opening and closing processes.
- Assembled marketing packets for potential clients, conferences, and training events.
Recruiting Assistant / Senior Recruiting Assistant
AMN Healthcare
09.2007 - 08.2016
- Supported a recruiting team of 15 with physician research, CV screening, verification of credentials, and identification of adverse findings.
- Prepared detailed travel and interview packets for physicians considering relocation or employment opportunities.
- Managed physician reimbursements and processed expense reports.
Education
Diploma -
Tucker High School
TuckerContinuing Education -
Georgia Southern University
Statesboro, GASkills
- Calendar Management
- Travel Coordination
- Event Planning
- Meeting Facilitation
- Office Management
- Expense Reporting
- Contract Processing
- Record Keeping
- Research
- Presentation Design
- Strong Communication
- Customer Focused
- Detail-Oriented
- Organized
- Problem Solver
- Time Management
- Self-Directed
- Strong Work Ethic
- Microsoft Office Suite (Advanced Excel)
- Salesforce (Enterprise & Lightning)
- Box
- Concur
- OneDrive
- ZoomInfo
- Windows 11 & below
- Mac OS X
References
Available upon request
Timeline
Executive Physician Leadership Solutions (EPLS) Associate
AMN Healthcare
12.2021 - 11.2025
Sales Enablement Specialist
AMN Healthcare
07.2019 - 12.2021
Senior Sales Support Specialist – Merritt Hawkins
AMN Healthcare
07.2016 - 07.2019
Recruiting Assistant / Senior Recruiting Assistant
AMN Healthcare
09.2007 - 08.2016
Diploma -
Tucker High School
Continuing Education -
Georgia Southern University