Erica Poore
Tulsa,OK
Summary
Hi, my name is Erica Poore. I love working and meeting new people every day. I am definitely a people's person, and I always stay on task. I always get applauded for my great skills by staff and customers. I have a ton of experience, especially with customer service. I am always willing to be cross-trained at any job. I work well with my coworkers, and I am very responsible. I am highly motivated with amazing energy, which makes me a great employee.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
Whatabuger
5726 E 41st St Tulsa, OK 74135
08.2023 - Current
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Crew Member/Cashier
Walmart
207 S Memorial Dr Tulsa, OK 74112
10.2022 - 05.2023
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Crew Member
Urban Air Adventure Park
3328 E 51st St Tulsa, OK 74135
01.2022 - 05.2023
- I hosted birthday parties and events, and I was also a cashier.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Education
High School -
Nathan Hale High School
6960 E 21st St Tulsa, OK 74129Thomas Edison Preparatory High School
2906 E 41st St Tulsa, OK 74105 Skills
- Host/Hostess
- Serving Experience
- Food Service
- Cashiering
- Restaurant Experience
- Cleaning Experience
- Food Preparation
- Kitchen Experience
- Cash Handling
- Guest Services
- Food Safety
- Retail Sales
- Catering
- Safe Food Handling
- Order Management
- Health Code Compliance
- Menu Memorization
- Food Running
- Customer Service
- Customer Engagement
- Beverage Preparation
- Drive-Thru Operations
- Table Setting Knowledge
- Equipment Maintenance
- Teamwork and Collaboration
Certification
Food Handler Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Crew Member
Whatabuger
08.2023 - Current
Crew Member/Cashier
Walmart
10.2022 - 05.2023
Crew Member
Urban Air Adventure Park
01.2022 - 05.2023
High School -
Nathan Hale High School
Thomas Edison Preparatory High School