Erica Price
Detroit,MI
Summary
Dynamic Registered Medical Assistant with extensive experience at Wayne Health, excelling in patient-focused care and HIPAA compliance. Proven ability to enhance surgical scheduling efficiency and improve patient outcomes through effective communication and meticulous documentation. Skilled in vital sign monitoring and a reliable team player dedicated to delivering exceptional healthcare services. Seeking to obtain a position at a company that offers opportunity to advance in the medical field.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
Franklin Medical Consultants
Southfield
10.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
- Completed EKGs and other tests based on patient presentation in office.
Surgical Scheduler
Michigan Healthcare Professionals
Bloomfield Hills, MI
12.2022 - 03.2023
- Provided exceptional customer service when addressing patient inquiries or concerns regarding their scheduled surgeries.
- Assisted in the ongoing development of surgical scheduling policies and procedures, enhancing overall efficiency.
- Participated in cross-functional teams focused on improving patient outcomes through enhanced care coordination efforts surrounding surgical services.
- Ensured compliance with regulatory requirements through diligent adherence to established protocols when booking surgeries.
Surgical Coordnator
Wayne Health
Southfield, MI
06.2015 - 12.2022
- Efficiently managed high volume caseloads while maintaining meticulous attention to detail in scheduling logistics and documentation.
- Maintained strict adherence to HIPAA regulations, protecting the privacy of patient information at all times.
- Enhanced surgical team communication by maintaining accurate schedules and promptly addressing any changes or concerns.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collaborated with insurance providers to verify coverage and obtain necessary authorizations for surgical procedures.
- Resolved scheduling conflicts to maintain high-quality patient services.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Collaborated with multidisciplinary care teams to develop comprehensive perioperative plans tailored to individual patient needs and preferences.
Registered Medical Assistant
Wayne Health
Southfield, MI
10.2011 - 04.2015
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared and administered medications to alleviate patient symptoms.
- Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
- Taught patients about medications, procedures, and care plan instructions.
- Enhanced patient care by efficiently performing routine tests and measurements.
- Reduced wait times for patients by swiftly triaging incoming cases based on urgency or severity of symptoms.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
Associate Degree In Nursing - Nursing
Henry Ford College
Dearborn, MIRoss Medical Education Center
Redford, MISkills
- Medical terminology
- Immunization administration
- HIPAA compliance
- Laboratory specimen collection
- Clinical documentation
- Phlebotomy techniques
- Patient scheduling
- Patient assessments
- Medical equipment operation
- Vital sign monitoring
- Medical coding
- Anatomy and physiology
- Vital signs measurement
- Reliable team player
- Appointment setting
- Patient-focused care
- First aid
- CPR
Certification
Medical Assistant
First Aide and CPR
BLS Certification
RMA
Timeline
Registered Medical Assistant
Franklin Medical Consultants
10.2023 - Current
Surgical Scheduler
Michigan Healthcare Professionals
12.2022 - 03.2023
Surgical Coordnator
Wayne Health
06.2015 - 12.2022
Registered Medical Assistant
Wayne Health
10.2011 - 04.2015
Associate Degree In Nursing - Nursing
Henry Ford College
Ross Medical Education Center