Erica Pulley
Powder Springs,Georgia
Summary
As a licensed Cosmetologist with a strong background in sanitation practices and customer service, I excelled in maintaining a hygienic work environment and enhancing client satisfaction as a self-employed professional. Skilled in active listening and friendly communication, I significantly improved client retention through exceptional service and professionalism. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
25
25
years of professional experience
Work History
Cosmetologist
Self-employeed
10.1999 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
Education
No Degree - Phlebotomy
Chatahoochee Technical
Marietta, GA2015
No Degree - Cosmetology
Proway Hair School
Decatur, GA05.2000
High School Diploma -
Lithonia High School
Lithonia, GA06.1987
Skills
- Social skills
- Friendly Communication
- Active Listening
- Licensed Cosmetologist
- Clear Communication
- Professionalism and Ethics
Timeline
Cosmetologist
Self-employeed
10.1999 - Current
No Degree - Phlebotomy
Chatahoochee Technical
No Degree - Cosmetology
Proway Hair School
High School Diploma -
Lithonia High School
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