Erica Quick
Fort Worth
Summary
Dedicated Phlebotomist, attentive to protocols for handling blood, other specimen samples, and patient information. Expertise in venipuncture and capillary puncture, specimen storage and quality assurance.
Eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
Hardworking and passionate, with strong organizational skills. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certificate
Work History
Medical Health Technician(Phlebotomist)
Veterans Affairs Medical Center
08.2023 - Current
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Maintained patient confidence and protected hospital by keeping information confidential.
- Followed appropriate disinfecting procedures to sterilize medical equipment.
- Implemented infection control practices in handling specimens and equipment to provide protection and comply with health and safety protocols.
- Prepared blood, plasma and platelets for transfusions by conducting blood group, type and compatibility tests.
- Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
- Cleaned and sterilized instruments, equipment and surfaces.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Conducted venipuncture and other CT procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Organized daily work based on collection priority.
- Used personal protective equipment correctly to protect coworkers and patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Verified patients' identification for proper sample collection.
- Developed and implemented strategies to improve phlebotomy processes.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Assisted in training and onboarding new phlebotomists.
Lead Mobile Phlebotomist
Trident Care
02.2022 - 08.2023
- Promoted to Lead Phlebotomist only a year and 3 months from hire date.
- Trained employees in using reference hospital for Stat labs.
- Work as a Stat tech, making sure labs are resulted within 4 hour turn-around-time.
- Travel to various nursing home facilities to perform venipuncture and collect specimens when needed.
- Perform venipuncture on patients that are considered "hard sticks", and geriatric patients
- Validate blood and specimen collection orders, alerting nurses of discrepancies between order and nursing station logs.
- Label transfer tubes and follow exact directions for handling and storing specimens for transport.
- Collect blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Follow infection control, sharps disposal, and biohazardous waste disposal procedures.
- Reduce patient fear, anxiety and optimize cooperation.
- Labeled specimens by initialing, dating, and noting times of collection.
- Conduct venipuncture and other CT procedures.
- Centrifuge blood specimens
- Package specimens to deliver to central lab daily.
- Establish and maintain positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Address questions and concerns to educate patients on collection process and procedures.
Phlebotomist
Sunshine Labs
09.2021 - 09.2021
- Centrifuged blood specimens
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Labeled specimens by initialing, dating and noting times of collection.
- Conducted venipuncture and other CT procedures, using butterfly/straight needles.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Used PPE correctly to protect coworkers and patients.
- Spoke with patient to reduce fear or anxiety and optimize cooperation.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Assembled tourniquets, needles and blood collection devices to prepare work trays.
Education
Certification - Phlebotomy
Stone Academy - Texas
Fort Worth, TX09.2021
Skills
- Lead Phlebotomist
- Geriatric patients and "hard sticks"
- Patient confidentiality
- Specimen Labeling Procedures
- Recording Data
- Infection Control and Aseptic Procedures
- HIPAA
- Excellent Venipuncture Skills
- Time management
- Sample and specimen collection
- Reading comprehension
- Flexible & Adaptable
- Infection Control
- Phlebotomy
- Quality Control Guidelines
- HIPAA Compliance
- Blood Specimen Storage
- Specimen Collection
- Patient Care
- Measuring Vital Statistics
- Excellent communication skills
Certification
- CPT - Certified Phlebotomy Technician through NHA
- BLS Certification - through both Red Cross(07-29-2023) and American Heart Association(11-09-2023)
Timeline
Medical Health Technician(Phlebotomist)
Veterans Affairs Medical Center
08.2023 - Current
Lead Mobile Phlebotomist
Trident Care
02.2022 - 08.2023
Phlebotomist
Sunshine Labs
09.2021 - 09.2021
Certification - Phlebotomy
Stone Academy - Texas
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