LEYMARIE RODRIGUEZ
Rochester,NY
Summary
Hardworking and reliable focused on going above and beyond to support team and serve customers and my patients. Motivated to continue to learn and grow as nurse. Skilled medical office professional with advanced training in phlebotomy, medication administration and procedure support. Highly organized multitasker able to thrive under pressure and independently solve team and patient issues. Patient-focused and compassionate Medical Assistant with 18years of experience in handling patients, administering medication, reviewing confidential reports, preparing exam rooms, taking vital signs, and providing quality patient experiences. Reliable professional with proven track record in creating positive rapport and cordial relations with patients, families, and staff members. Trustworthy and highly dependable caregiver experienced in fast-paced hospital settings and environments.
Overview
17
17
years of professional experience
Work History
Sales Floor Supervisor
Jd Sports
Rochester, NY
10.2018 - Current
- Supervised and monitored the daily operations of a sales floor, ensuring employees adhered to company policies and procedures.
- Ensured customer satisfaction by providing friendly and knowledgeable assistance with product selection, purchase decisions, returns, and exchanges.
- Resolved customer complaints in a timely manner while maintaining professionalism and excellent customer service skills.
- Trained new employees on cash register usage, merchandising techniques, customer service standards, safety protocols.
Medical Assistant
Rochester General Hospital
Rochester, NY
10.2016 - 08.2022
- Cleaned, prepared, and maintained examinations rooms and treatment areas
- Delivered excellent patient service and strengthened patient-clinician relationship through positive interactions
- Supported front office operations including billing, invoicing, scheduling, patient check-in and check out, procedures tracking, reporting, and insurance verification
- Performed initial response-screening following protocols under the direction of the supervising physician
- Prepared patients for examinations, procedures, and treatments
- Interviewed patients to obtain medical information and document vital signs
- Measured vital signs, including pulse rate, temperature, blood pressure, weight, and height
- Answered phone calls and scheduled or followed-up on appointments
- Ensured all tools and equipment used for testing or collecting samples were adequately sanitized and sterilized in compliance with OSHA standards for lab processing.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Orthopedic Technician
Highland Hospital
Rochester, NY
08.2012 - 11.2021
- Advised hospital staff on use of orthopedic devices and equipment
- Collaborated with physical therapists to ambulate patients and continued therapy after patient assessments
- Completed EKGs and ECGs by attaching electrodes to patient's chest, arms, and, legs, manipulating switches on machine to obtain readings
- Obtained units of blood from patients of all ages and needle tolerances using venipuncture, finger stick, heel stick, and arterial blood gas puncture methods.
Private Home Care
06.2007 - 03.2019
- Performed routine housekeeping, including making beds, doing dishes, and sweeping
- Provided companionship throughout day, engaging clients in conversation and activities
- Provided physical and emotional support to patients and families, while delivering services to patients with terminal conditions
- Cooked meals based on nutritional requirements and special diets
- Helped clients learn how to take care of themselves by working with their disabilities to find new ways of completing common tasks
- Advised clients on proper self-care, personal hygiene and other important topics affecting their personal wellbeing
- Conferred with multidisciplinary team to deliver optimal care for each client based on individual factors like physical abilities and specific limitations.
Education
Associate of Science -
SUNY Empire State College
Skills
- Bilingual ( Spanish)
- CPR/First Aid certified '
- Lead Phlebotomist
Languages
Spanish
Native/ Bilingual
Timeline
Sales Floor Supervisor
Jd Sports
10.2018 - Current
Medical Assistant
Rochester General Hospital
10.2016 - 08.2022
Orthopedic Technician
Highland Hospital
08.2012 - 11.2021
Private Home Care
06.2007 - 03.2019
Associate of Science -
SUNY Empire State College