Summary
Overview
Work History
Education
Skills
ABOUT ME
Timeline
Generic

ERICA RAKOCZY

Newark,OH

Summary

Seven years of experience in the mortgage industry across multiple departments, demonstrating strong organizational and analytical skills. Previous role as assistant manager at a local bowling alley, providing excellent customer service and support. Proficient in data entry, spreadsheet management, and project completion. Committed to delivering high-quality office work and enhancing customer satisfaction.

Overview

10
10
years of professional experience

Work History

MORTGAGE LOAN PROCESSOR/APPRAISAL REVIEWER

Equity Resources Inc.
Newark, OH
08.2018 - 04.2025
  • Joined Equity Resources Inc. In August of 2018 as an order-all specialist which required obtaining documents from clients and companies such as verification of employment and setting up the loan file for processing. Later trained as a closing department specialist processing closing packages, ordering closing packages and reviewing the signed documents while also filing them away. In 2023 I trained as a loan processor, appraisal reviewer and had partial underwriting training as well as covered the front desk directing calls when needed and assisting customers when they came in. The main job position prior to leaving the company was to review, order and handle any appraisal related tasks.

SNACK BAR ATTENDANT

Park Lanes
Heath, OH
06.2015 - 01.2018
  • Managed the snack bar area, created schedules for the snack bar employees and made the food as well as took the orders. Birthday parties were also handled by me when scheduled. Assisted in handing out the requested shoes and carried supplies up from the back storage.

Education

High School Diploma -

Newark High School
05-2017

Skills

  • Microsoft word
  • Excel
  • Encompass
  • LenderX
  • Outlook
  • Customer service
  • Front desk coverage
  • Time management
  • Appraisal review
  • Attention to detail
  • Effective communication
  • Team collaboration
  • Document review
  • Processing documents
  • Pipeline management

ABOUT ME

I am a mom of two boys. I am looking for part time work to help with bills while also being home with them. I enjoy reading and gaming as well as being outside.

Timeline

MORTGAGE LOAN PROCESSOR/APPRAISAL REVIEWER

Equity Resources Inc.
08.2018 - 04.2025

SNACK BAR ATTENDANT

Park Lanes
06.2015 - 01.2018

High School Diploma -

Newark High School