RHONDA BROWN
Lewisville,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
MORTGAGE LOAN PROCESSOR
BBG INVESTMENTS
lewisville, Texas
03.2023 - Current
- Processed applications, fulfilled customer requests and adhered to policies
- Reviewed mortgage applications to determine accuracy, completeness, and compliance
- Conducted credit checks on applicants and reviewed financial statements
- Verified accuracy of closing documents prior to settlement
- Ordered Title,Appraisals, Tax transcripts,credit reports
Sr Home Solution Specialist/SPOC
Mr Cooper
Lewisville, TX
03.2016 - 03.2023
- Responsible for effectively managing delinquent mortgage accounts
- Contact clients , primarily by phone, to assess their current financial situation on solutions to avoid foreclosure
- Review terms of final modification agreement with borrowers
- Explained escrow shortages and overages to clients
- Advised sale dates reinstatement amounts ,put foreclosure on hold , ordered Attorney Fees and Cost
- Collaborated with internal departments such as collections, underwriting
- Used dialer system to collect on past due mortgage payments
- Negotiated payment plans with customers in order to reduce overdue
JR UNDERWRITER
JPMorgan Chase
Lewisville, TX
07.2011 - 10.2015
- Examine overall loan documentation ensuring compliance, accuracy and completeness for various programs and investor guidelines ( FHAFannie Freddie
- VA and USDA )Review and analyze borrower documents to determine income and repayment ability, assess borrower financial hardship, analyze housing expenses.Inspected financial statements, credit information and title data to complete underwriting process for Loan Modifications
Education
High School Diploma -
Lewisville High School
Lewisville, TX 05.2001 -
No Degree -
Ashford University
San Diego, CA 05.2001 -
Skills
Teamwork and Collaborationundefined
Timeline
MORTGAGE LOAN PROCESSOR
BBG INVESTMENTS
03.2023 - Current
Sr Home Solution Specialist/SPOC
Mr Cooper
03.2016 - 03.2023
JR UNDERWRITER
JPMorgan Chase
07.2011 - 10.2015
High School Diploma -
Lewisville High School
05.2001 -
No Degree -
Ashford University
05.2001 -
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