Erica Ramsey
Leesburg,VA
Summary
Proven leader with a track record of elevating sales and team performance at Koons Automotive Companies. Excelled in employee motivation and sales development, achieving consistent sales targets through strategic pricing and enhanced training. Skilled in leadership and quick customer issue resolution, significantly boosting client satisfaction and profit margins.
Overview
10
10
years of professional experience
Work History
General Sales Manager
Koons Automotive Companies
08.2014 - Current
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
- Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies as needed.
Education
Business Administration And Management
Frederick Community College
Frederick, MD2000
Skills
- Leadership and team building
- Employee Motivation
- Team Development
- Sales Development
Accomplishments
Consistently dominating in market share, prior #1 CDJR dealer in the United States all while maintaining profit growth.
#1 Dodge dealer in the United States
#1 Hellcat dealer in the United States
#1 TRX dealer in the United States
Proficient in pre-owned sales maintaining 200+ sales a month with $80,000 - $100,000 in wholesale profit consistently.
Additional Information
Proficient In:
Reynolds DMS & CRM
Vauto
Rapid Recon
Route One
Microsoft Excel, Word, Teams, Outlook
Dealer Connect
Manheim
ACV
Open Lane
Pricing all New & Used vehicles
Ordering all New Vehicles
Timeline
General Sales Manager
Koons Automotive Companies
08.2014 - Current
Business Administration And Management
Frederick Community College
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