Erica Redding
Kingsland,GA
Summary
Knowledgeable Operations Manager with a solid foundation in optimizing operational processes and driving efficiency improvements. Proven track record of managing cross-functional teams to achieve project milestones and streamline workflows. Demonstrated proficiency in strategic planning and problem-solving, ensuring continuous improvement and operational excellence.
Overview
27
27
years of professional experience
Work History
Operations Manager
Crowley Logistics
01.2022 - Current
- Oversee gate/auto and terminal operations to ensure internal and external customers have seamless experience
- Manage a team of thirty-five with safety and integrity at the forefront of every operation
Manager Equipment Control
Crowley Liner Service
01.2015 - 01.2022
- Actively participated in the evolution and implementation of our Terminal Operating System
- Provided a strategic approach to managing assets, optimizing their usage across different sites, and ensuring they are in optimal condition to meet project demands
Supervisor Equipment Control
Crowley Liner Service
01.2005 - 01.2015
- Ensured customers received the necessary equipment for cargo loading
- Supervised a team of eight that performed accurate system updates for cargo loading
Equipment Control Coordinator
Crowley Liner Service
01.1998 - 01.2005
- Responsible for updating information accurately and promptly
Education
Associate of Arts - Business
Florida State College
Jacksonville, FL12-2015
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Planning and implementation
- Employee relations and conflict resolution
- Project management
- Employee motivation
- Operational efficiency
Timeline
Operations Manager
Crowley Logistics
01.2022 - Current
Manager Equipment Control
Crowley Liner Service
01.2015 - 01.2022
Supervisor Equipment Control
Crowley Liner Service
01.2005 - 01.2015
Equipment Control Coordinator
Crowley Liner Service
01.1998 - 01.2005
Associate of Arts - Business
Florida State College
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