Erica Reece
Ferndale,MI
Summary
Dynamic individual with hands-on experience in Corporate America and has a talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
13
13
years of professional experience
Work History
Private Duty Caregiver
Self Employed
Bloomfield Hills, MI
06.2022 - 06.2025
- Assisted clients with daily living activities, promoting independence and dignity.
- Monitored health conditions and reported changes to family members or healthcare providers
- Implemented care plans tailored to individual needs, enhancing overall well-being.
- Managed medication schedules, ensuring compliance with prescribed treatments.
- Trained new caregivers on best practices for client care and safety protocols.
- Coordinated transportation for medical appointments, and outings.
- Conducted comprehensive assessments of clients'' physical abilities, mental status, personal preferences, goals, and available resources in order to provide optimal care solutions.
- Facilitated seamless transitions between caregiving shifts by maintaining detailed documentation of completed tasks along with any pertinent observations regarding the client''s condition or needs during each shift worked.
- Assisted clients with daily living activities such as grooming, bathing, dressing, and feeding for increased comfort and independence.
Activity Director
Advantage Living Center Northwest
Detroit, MI
02.2021 - 05.2023
- Developed and implemented engaging recreational programs for residents to enhance social interaction.
- Coordinated scheduling of daily activities, ensuring optimal resident participation and enjoyment.
- Collaborated with healthcare staff to assess individual resident needs for tailored activity planning.
- Led regular meetings with staff to discuss programming updates, challenges, and innovative solutions for improvement.
- Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
- Planned resident outings and special events to mark holidays and celebrate special occasions.
- Developed monthly life enrichment calendar and published electronically and in print.
- Addressed challenging behaviors exhibited by some residents during group settings through effective communication strategies that maintained a positive atmosphere.
- Trained new activity staff members on program development procedures and best practices for engaging diverse populations of older adults.
- Integrated cognitive stimulation techniques into daily programming for improved mental health outcomes among participants suffering from dementia or related conditions.
- Supervised Activities Assistant and conducted performance evaluations.
Administrative Assistant
Advantage Living Centers
Southfield, MI
02.2012 - 02.2021
- Managed scheduling for executive meetings and staff appointments, enhancing operational efficiency.
- Coordinated communications between departments, ensuring timely flow of information and support.
- Assisted in preparation of reports and presentations, maintaining accuracy and attention to detail.
- Developed filing systems that improved document retrieval speed and organization across departments.
- Implemented office supply inventory management processes, reducing costs and ensuring availability.
- Facilitated onboarding processes for new employees, enhancing integration into company culture and operations.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
- Contributed to policy updates, researching regulations to ensure company compliance.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Transcribed and organized information to assist in preparing speeches and presentations.
Education
No Degree - Nursing
Henry Ford College
Dearborn, MINo Degree - Health Care Administration
Oakland Community College
Bloomfield Hills, MISkills
- Customer service
- Computer skills
- Data entry
- Office administration
- File organization
- Customer and client relations
- Computer proficiency
- Filing
- Customer relations
- Clerical support
- Scheduling
- Appointment scheduling
- Invoice processing
- Meeting arrangements
- Multi-line telephone systems
- Administrative support
Timeline
Private Duty Caregiver
Self Employed
06.2022 - 06.2025
Activity Director
Advantage Living Center Northwest
02.2021 - 05.2023
Administrative Assistant
Advantage Living Centers
02.2012 - 02.2021
No Degree - Nursing
Henry Ford College
No Degree - Health Care Administration
Oakland Community College