Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Erica Reese

Houston

Summary

Reliable food service worker bringing several years of experience in food preparation and customer service. Ready to sore out doing more to help anyone in need. With working in food service I have gain in knowledgeable/experienced critical thinking skills and also customer service skills. Not only am I a food service representative but I also provide a meal with a smile. My favorite motto is “Give it your all, at everything you do”. I aim to please and if hired my determination will speak volumes.

Overview

12
12
years of professional experience
1
1
year of post-secondary education
1
1
Certification

Work History

Food Service Worker

Houston ISD
Houston
04.2014 - Current
  • Prepared and served nutritious meals to students in a fast-paced environment.
  • Operated kitchen equipment, including ovens and dishwashers, maintaining safety standards.
  • Maintained cleanliness and organization of food service areas throughout the day.

• Provide excellent customer service, from beginning to end because the students are my customers

  • Managed cash register transactions accurately during lunch periods for student purchases.
  • Trained new staff on food preparation techniques and safety protocols effectively.
  • Served meals to customers in a friendly and courteous manner.
  • Performed opening and closing duties such as setting up workstations with necessary supplies.
  • Cleaned kitchen areas, equipment and utensils.

CSR, Sales

Burlington
Houston
06.2024 - 06.2025
  • Assisted customers with product selection and inquiries.
  • Processed sales transactions accurately and efficiently.
  • Maintained product displays and ensured stock levels were adequate.

Cashier

Walmart
Houston
06.2018 - 09.2022
  • Processed customer transactions efficiently at checkout stations.
  • Handled cash, credit, and gift card payments securely.
  • Maintained cleanliness and organization of checkout area regularly.
  • Managed inventory restocking and ensured product availability on shelves.
  • Collaborated with team members to enhance customer service experience.
  • Resolved customer complaints promptly while maintaining professionalism.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Greeted customers and answered any questions they had about the store's products and services.

Education

Associate of Arts - Liberal Arts

Houston City College
Houston, TX
04.2025 - 04.2026

Skills

  • Customer service
  • Team collaboration
  • Cash handling
  • Food safety
  • Multitasking
  • Team building
  • Communication skills
  • Conflict resolution
  • Time management
  • Professional telephone demeanor

Accomplishments

  • Leadership recognition 2020

Certification

  • Critical thinking certification
  • Customer service certification

References

References available upon request.

Timeline

Associate of Arts - Liberal Arts

Houston City College
04.2025 - 04.2026

CSR, Sales

Burlington
06.2024 - 06.2025

Cashier

Walmart
06.2018 - 09.2022

Food Service Worker

Houston ISD
04.2014 - Current
Erica Reese