Erica Rena McGrew
Wilmer,TX
Summary
Provide employers with stability and consistency by improving efficiency and perfecting the work environment. To handle every duty with care and concern: To make and achieve company and personal goals.
Overview
24
24
years of professional experience
Work History
Mapping Driver
Google-Service Measure
04.2024 - 01.2025
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Warehouse Associate
Walmart
11.2023 - 03.2024
- Consistently lifted materials weighing as much as 75 pounds.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
Process Assistant
Amazon
07.2016 - 06.2020
- Duties included assigning individual work assignments to a small group of associates
- Manage workflow, moving associates around to help other associates
- Track employee breaks and work production
- Operating the Outbound Sorter, training current associates new to the Outbound Sorter
- Help reduce the number of blue lights by using all known techniques that prevent gridlock
- Clearing jams in the safest, most effective and fastest way
- Keeping the recirculation rate low as possible
- Provide positive leadership to all jam clearing associates
- Sealed outgoing trailers
Load/Unloader
FedEx
05.2016 - 03.2017
- Loaded and unloaded trucks at the required pace, with safety awareness
Package Handler/Driver Helper PT
UPS
02.2012 - 12.2012
- Worked in fast paced environment lifting, loading and unloading packages in warehouse environment using dollies, four wheelers and POS Scanners
- Assisted Driver with delivery of packages
Customer Service Associate
Pitney Bowes Management Services
10.2008 - 06.2012
- Received, sorted and delivered incoming and outgoing mail for Bank of America operations
- Prepared outgoing mail bags for Bank of America banking centers in Houston, Oklahoma, San Antonio and Austin
- Received accountable mail and prepared mail to be delivered to various Bank of America departments
- Received and shipped FedEx, UPS and USPS packages
- Recorded daily packages in an excel report daily
- Performed end of month reports for management
Warehouse Associate
Target Warehouse Distribution
12.2005 - 09.2008
- Responsible for managing store inventory merchandise safely and efficiently using power equipment as needed and ensuring inventory count accuracy
Claim Specialist/ Customer Service Rep
Galaxy Health Network
04.2005 - 11.2005
- Processed and repriced health insurance claims
- I answered incoming calls
- I also made outgoing calls to facilities and physicians to negotiate discounts
- Pre-registered members for surgeries, which included calling facilities and acquiring prices estimates for surgeries
Receptionist
Perfections by Pat Beauty Salon
06.2003 - 10.2004
- Answered phones, checked customers in for services and cleaned shop
Guest Service Security PT
American Airlines Center
04.2004 - 09.2004
- Screened guests before entering the building for any objects that presented a threat to the safety of other guests and employees
Campus Security
University of North Texas Police Department
08.2002 - 05.2003
- I wrote parking citations, secured buildings at night, assisted students with motor problems and escorted students to various locations on campus at night
Summer Intern
MBNA
05.2002 - 08.2002
- At MBNA I worked in the Human Resource and assisted with Contracting Issues
- I also worked in Telemarketing soliciting various groups to become cardholders
Cashier
Flying J Travel Plaza
03.2001 - 12.2001
- Assisted customers with final purchases
Education
Criminal Justice
University of North Texas
Denton, TX01-2005
Cedar Valley College
05.2004
Diploma -
Wilmer Hutchins High School
05.2001
Skills
- City and non-city driving
- Customer service
- Valid Driver's license
- Punctual and reliable
- Time management
- Material handling
- Heavy lifting
- Shipping and receiving
Timeline
Mapping Driver
Google-Service Measure
04.2024 - 01.2025
Warehouse Associate
Walmart
11.2023 - 03.2024
Process Assistant
Amazon
07.2016 - 06.2020
Load/Unloader
FedEx
05.2016 - 03.2017
Package Handler/Driver Helper PT
UPS
02.2012 - 12.2012
Customer Service Associate
Pitney Bowes Management Services
10.2008 - 06.2012
Warehouse Associate
Target Warehouse Distribution
12.2005 - 09.2008
Claim Specialist/ Customer Service Rep
Galaxy Health Network
04.2005 - 11.2005
Guest Service Security PT
American Airlines Center
04.2004 - 09.2004
Receptionist
Perfections by Pat Beauty Salon
06.2003 - 10.2004
Campus Security
University of North Texas Police Department
08.2002 - 05.2003
Summer Intern
MBNA
05.2002 - 08.2002
Cashier
Flying J Travel Plaza
03.2001 - 12.2001
Diploma -
Wilmer Hutchins High School
Criminal Justice
University of North Texas
Cedar Valley College
Similar Profiles
Eric RosarioEric Rosario
Data Collection Driver at Service MeasureData Collection Driver at Service Measure
Josh GrayJosh Gray
System Development Engineer at Google, Google Cloud Bare Metal ServiceSystem Development Engineer at Google, Google Cloud Bare Metal Service
Rubielyn Yu AbieraRubielyn Yu Abiera
Quality Assurance Lead at Google (Service Provided by TechMahindra BPS)Quality Assurance Lead at Google (Service Provided by TechMahindra BPS)
Sonia UrquizaSonia Urquiza
Business Manager at Onin StaffingBusiness Manager at Onin Staffing
John ButlerJohn Butler
Receiver at AmazonReceiver at Amazon