Erica Richardson
Los Angeles,CA
Summary
Dedicated security professional with extensive experience at Allied Universal Security Services, skilled in facility security and incident reporting. Proven ability to enhance safety through effective crowd control and communication. Reliable team player committed to maintaining a secure environment while delivering exceptional customer service. CPR certified and adept at patrolling and surveillance.
Experienced with maintaining secure premises and ensuring safety protocols. Utilizes effective communication and observation techniques to monitor and manage potential risks. Knowledge of conflict resolution and incident response to handle situations calmly and efficiently.
Security professional with strong experience in maintaining safe environments and preventing unauthorized access. Demonstrated ability to handle emergencies calmly and efficiently while collaborating with team members to achieve security goals. Reliable and adaptable, showcasing proficiency in surveillance, incident reporting, and conflict resolution.
Overview
4
4
years of professional experience
Work History
Unarmed Security Guard
Allied Universal Security Services
02.2024 - Current
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Completed detailed incident reports to provide accurate documentation of security events for future reference.
- Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
- Conducted thorough inspections of facilities to identify potential safety hazards or security breaches.
- Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
IHSS Care Provider
I.h.s. Staffing Services
10.2023 - 01.2024
- Prepared nutritious meals according to dietary restrictions and preferences for better overall health.
- Provided transportation and appointments management.
- Provided transportation for clients to medical appointments, social events, and other necessary outings.
- Ensured a safe and comfortable environment by maintaining a clean and organized living space.
- Assisted clients with daily living activities, promoting independence and quality of life.
- Assisted disabled clients to support independence and well-being.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
CNA
Torrance Memorial Medical Center
03.2022 - 09.2022
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Unarmed Security Guard
Fountain Security
01.2021 - 02.2022
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
Education
High School Diploma -
Washington High School
10860 Denker Ave Los Angeles Ca 9004706-2003
Skills
- Facility security
- Crowd control
- Patrolling techniques
- Situational awareness
- Report writing
- Property patrol
- Report preparation
- Incident reporting
- Building patrol
- Team player
- CPR certified
- Surveillance
- Patrolling
- Reliable and responsible
- Data entry
Timeline
Unarmed Security Guard
Allied Universal Security Services
02.2024 - Current
IHSS Care Provider
I.h.s. Staffing Services
10.2023 - 01.2024
CNA
Torrance Memorial Medical Center
03.2022 - 09.2022
Unarmed Security Guard
Fountain Security
01.2021 - 02.2022
High School Diploma -
Washington High School
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