ERICA RIVAS
Orange,VA
Overview
27
27
years of professional experience
1
1
Certification
Work History
Medication Adherence Technician
Devoted
09.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
IV Pharmacy Technician
University Of Virginia Health System
01.2018 - 11.2019
- Independently evaluates the need for prior authorizations
- Completes and submits prior authorizations in a timely and organized manner
- Adherence calls for patient medication refills
- Demonstrates superior customer service
- Demonstrates the skill of effective communication, decision-making and organization to ensure efficient job performances and success
- Researches and verifies insurance for hospital professional and pharmacy coverage especially immunosuppressive medications
- Call center
- Triaged incoming phone calls, assisting callers or escalating therapeutic inquiries to pharmacists
- Established and maintained patient profiles, included lists of medications taken by individual patients
- Collaborates with multidisciplinary teams (nurses, doctors, outpatient and inpatient pharmacy, discharge team) to prepare and finalize discharge of patients from the hospital
- Selected drug and quantity, delivering items to pharmacist for review and dispensing
- Input patient and prescription information to produce product labels and assist in prescription filling process
- Organized medications for dispensing by profiling prescriptions and calculating quantities
- Selected appropriate medicine and measured dosages to fill prescriptions under pharmacist direction
- Unit dosing and batch preparations of sterile intravenous medication formulations
- Completed all calculations on product preparations
- Compounded sterile admixtures and non-admixtures including nutrition, antibiotics, chemotherapy, hydration, narcotic analgesics using aseptic technique
- Proficient in extemporaneous preparations and aseptic technique
- Ensured clean room and related equipment was cleaned, sanitized and maintained to compliance with company policies and procedures
- Certified Pharmacy Technician.
Certified Pharmacy Technician
Walmart Pharmacy
06.2008 - 11.2018
- Entered prescription information into computer databases
- Established and maintained patient profiles, included lists of medications taken by individual patients
- Called insurance companies to retrieve patient information
- Verified patient information to complete prescription refill requests
- Received written prescription and refilled requests and verified that information is complete and accurate
- Assisted customers by answering simple questions, locating items and referring them to pharmacist for medication information
- Counted stock of medications, chemicals or supplies to enter inventory data into computer
- Maintained proper storage and security conditions for drugs
- Answered pharmacy telephones to respond to questions or requests
- Coordinated with prescriber or pharmacist to clarify issues or problems with dosing or instructions
- Operated cash register to accept payment from customers
- Input patient and prescription information to produce product labels and assist in prescription filling process
- Triaged incoming phone calls, assisting callers or escalating therapeutic inquiries to pharmacists
- Answered pharmacy telephones to respond to questions or requests
- Assisted customers by answering simple questions, locating items and referring them to pharmacist for medication information
- Counted stock of medications, chemicals or supplies to enter inventory data into computer
- Maintained proper storage and security conditions for drugs
- Operated cash register to accept payment from customers
- Followed standard operating procedures for maintaining accurate and readily retrievable accountability records
- Trained other pharmacy technicians, abiding by state regulations for training and licensure
- Ensured that patient information is current and accurate to ensure patient safety, charging, coding, insurance processing and billing accuracy
- Verified insurance eligibility, benefits and patient liabilities
- Obtained any necessary authorization and/or waiver for self-pay.
Certified Pharmacy Technician
CVS Pharmacy
02.2005 - 06.2008
- Selected appropriate medicine and measured dosages to fill prescriptions under pharmacist direction
- Mixed pharmaceutical preparations, according to written prescriptions
- Prepacked bulk medicines with prescribed medications and affixed labels
- Stocked and replenished shelves to remove out-of-date items from inventory
- Counted stock of medications, chemicals or supplies to enter inventory data into computer
- Maintained proper storage and security conditions for drugs
- Rotated shelves to check for and dispose of expired medications.
Billing Intake Specialist
Williamson's Pharmacy
01.2000 - 12.2004
- Entered prescription information into computer databases
- Established and maintained patient profiles, included lists of medications taken by individual patients
- Called insurance companies to retrieve patient information
- Verified patient information to complete prescription refill requests
- Received written prescription and refilled requests and verified that information is complete and accurate
- Assisted customers by answering simple questions, locating items and referring them to pharmacist for medication information
- Counted stock of medications, chemicals or supplies to enter inventory data into computer
- Maintained proper storage and security conditions for drugs
- Operated cash register to accept payment from customers.
Pharmacy Technician
Rickett's Pharmacy
01.1997 - 01.2000
- Assisted patients with financial assistance forms
- Completes and submits prior authorizations in a timely and organized manner
- Demonstrates superior customer service
- Selected appropriate medicine and measured dosages to fill prescriptions under pharmacist direction
- Mixed pharmaceutical preparations, according to written prescriptions
- Prepacked bulk medicines with prescribed medications and affixed labels
- Stocked and replenished shelves to remove out-of-date items from inventory
- Counted stock of medications, chemicals or supplies to enter inventory data into computer
- Maintained proper storage and security conditions for drugs.
Education
Associate in Arts (A.A.) Early Childhood Education (AECE) -
GERMANNA COMMUNITY COLLEGE
Locust Grove, VA05.2015
General Diploma -
ORANGE COUNTY HIGH SCHOOL
Orange, VA06.1997
Skills
- Insurance Processing
- Patient Assistance
- Call Center
- Excellent telephone etiquette
- Exceptional patient care and interaction
- Complex problem solving
- Positive upbeat personality
Certification
- Virginia Certified Pharmacy Technician
- PTCB Pharmacy Technician
- Pharmacy-Based Immunization Administration
- Basic Life Support
Timeline
Medication Adherence Technician
Devoted
09.2022 - Current
IV Pharmacy Technician
University Of Virginia Health System
01.2018 - 11.2019
Certified Pharmacy Technician
Walmart Pharmacy
06.2008 - 11.2018
Certified Pharmacy Technician
CVS Pharmacy
02.2005 - 06.2008
Billing Intake Specialist
Williamson's Pharmacy
01.2000 - 12.2004
Pharmacy Technician
Rickett's Pharmacy
01.1997 - 01.2000
Associate in Arts (A.A.) Early Childhood Education (AECE) -
GERMANNA COMMUNITY COLLEGE
General Diploma -
ORANGE COUNTY HIGH SCHOOL
- Virginia Certified Pharmacy Technician
- PTCB Pharmacy Technician
- Pharmacy-Based Immunization Administration
- Basic Life Support
Similar Profiles
Victor JaraVictor Jara
Customer Support Specialist at DevotedCustomer Support Specialist at Devoted
Victor JaraVictor Jara
Customer Support Specialist at DevotedCustomer Support Specialist at Devoted
Ian ShaoIan Shao
Cook at DevotedCook at Devoted
Kenna HargroveKenna Hargrove
Member Outreach Specialist at DevotedMember Outreach Specialist at Devoted
Corinne SimmsCorinne Simms
Multi-specialty Dental Assistant at Let's Smile! Orthodontics For All, Dentistry For ChildrenMulti-specialty Dental Assistant at Let's Smile! Orthodontics For All, Dentistry For Children