Detail-oriented and highly skilled Pharmacy Technician with experience in both retail and hospital settings. Adept at processing prescriptions, managing inventory, and providing excellent patient care in fast-paced environments. Strong background in prior authorizations, ensuring timely medication access while navigating insurance requirements. Committed to accuracy, efficiency, and maintaining compliance with pharmacy regulations. Team-oriented professional with a passion for supporting pharmacists and enhancing patient outcomes.
Work History
Medication Adherence Technician
1 Year 5 Months
Adhere Health | 05.2025 - Current
Collaborated with healthcare teams to resolve discrepancies in medication records.
Implemented systematic processes for documenting and tracking medication changes effectively.
Educated patients on proper medication usage and potential side effects to enhance compliance.
Monitored adherence to regulatory standards during the reconciliation process, ensuring compliance with health policies.
State Certified Pharmacy Technician
2 Years 4 Months
Prisma Health Richland Hospital | 10.2022 - 02.2025
Transmitted claims to insurance companies for payment and reconciled EOBs.
Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
Reviewing medication requests, verifying insurance criteria, and ensuring compliance with formulary guidelines.
Verified patient demographic and insurance information to ensure accuracy of prior authorization requests.
Analyzed prior authorization request forms to determine appropriate coding before submission.
Calling or speaking with patients to remind them about refills, explain the importance of adherence, and discuss barriers they may be facing.
State Certified Pharmacy Technician
1 Year 1 Month
Aiken Regional Medical Centers | 07.2021 - 08.2022
Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
Entered patient profile information into computer systems accurately and completely.
Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
Mixed pharmaceutical preparations according to written prescriptions.
Registered Pharmacy Technician
1 Year
Kroger | 09.2020 - 09.2021
Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
Ordered, labeled and counted stock of medications and entered inventory data into computer.
Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Education
CERTIFICATE OF COMPLETION, PHARMACY TECHNICIAN TRAINING PROGRAM - Pharmacy Technician
Palmetto School of Career Development | Columbia, South Carolina | 07-2020
High School Diploma
Williston Elko High School | Williston, SC | 05-2016